“Kate Lockwood from the support team deserves a shoutout. She made sure I understood how to make the most out of my reports and was just a message away whenever I had a question. It's rare to get this level of personal attention these days.”
Dear Bonnie,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Epicvin is a scam company. They advertise the $1 trial to lure you in, and then they charge you $50/month behind your back. They claim that the process is transparent, but that's a lie. They intentionaly make it their business model to refuse refunds after charging you, because that's how they make money.
I cannot believe that they charged me $100 for NOT using their services...
Stay away from them.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
Dear Pierce,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
“Scam company out there for VIN report. Real scam and theft. I purchased a repport for 1USD and three days later I got charged 49USD for so called monthly subscription which I have never done.”
Dear Customer,
Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.
The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.
Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.
Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.
Warm regards,
The EpicVIN Team
“The level of detail in each report really blew me away. I could see clear photos, comprehensive damage reports, and even the odometer reading. And it's more affordable than similar services I've used, without any drop in the quality of information provided”
Dear Zainab,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
Dear John,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Their reports offer high-quality content, including extensive photos, damage specifics, and odometer readings. They are easy to navigate and comprehend, and priced lower than competitors' reports while maintaining excellent quality. I am fully satisfied with their service.”
Dear Raleigh,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
“Nothing beats feeling confident about a used car purchase. The service provided all the details I needed to know, from past accidents to service history. Will definitely use again for my next car hunt.”
Dear Miguel,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“EpicVIN offers a hassle-free experience. You got unlimited access to reports, with just one month's payment which is very helpful to me. Thumbs up for the great service.”
Dear Josh,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“I would have wasted so much money if it was not for them. Glad I ran every car I looked into through their system and got all the reports. It helped a lot!”
Dear Lillian,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Getting their 3-day trial was a nice experience. I found out everything I needed about the car I was interested in, made the final purchase decision, and canceled the subscription without any problems.”
Dear Isabelle,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“This company is a total scam! They offer a "membership" or a one time only look up. I selected the one time only look up that just so happens to also include a free 3 day trial of the membership! After 3 days, I was charged $49.99. They promised me a refund on 2/22 within 5 days but never refunded my money. They are now saying that since I opened a dispute with my bank, they can't intervene. WHAT?!!! They are NOT legit. Save your money and do not go to this site.”
Dear Customer,
Thank you for providing us with your valuable feedback.
We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.
It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.
Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:
https://help.epicvin.com/hubfs/epicvin%20terms.png
The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.
Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.
Thank you for choosing EpicVIN. We are committed to serving you better.
Warm regards,
The EpicVIN Team
“Buying my kid's first car felt like a big deal, so a colleague told me about this service and their trial. I wanted to make sure it was a safe choice so appreciated it. This service showed me everything about the car's history, so I knew I was making a good pick and then canceled subscription.”
Dear Wesley,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
“Thanks to this service, I got a detailed report that included all the information about the car I was going to purchase, and I felt confident about my choice after I read through it. Great service! And their cancelation policy is also nice.”
Dear Angela,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
Dear Kendra,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Whenever I had any questions or needed help their customer service was always available and they responded quickly with everything i needed. a complete vehicle history for a more than decent price, couldn't ask for more.🙂👍”
Dear Austin,
Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.
For any further assistance or questions, we're just an email away.
Warm regards,
The EpicVIN Team
“Having a 3-day trial is super cool! This way you can test it out and do not necessarily need to spend a fortune on getting an accurate VIN report. Thanks!”
Dear Gareth,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Bought the 16 report package and it saved me a bunch compared to individual purchases. For someone frequently checking car histories, this is a great deal - an ideal fit for me.”
Dear Brad,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
Dear Louis,
We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.
Should you have any further questions or need assistance, please don't hesitate to reach out to us via email.
Warm regards,
The EpicVIN Team
“Nice service if you are looking for a detailed report on the car you are interested in. They run an odometer check and provide photos on sale too. Very convenient.”
Dear Gabrielle,
It brings us immense joy to hear that we could understand and address your issue to your satisfaction.
Should you require any further assistance or have additional inquiries, please do not hesitate to reach out. We are always available to assist you.
Warm regards,
EpicVIN Team
