EYT Reviews

Name: EYT
Address: No Adress, No City
Rating: 2.93

2.9 Rating 29 Reviews

24 %

of reviewers recommend EYT

Company Reviews

Questions

Visit Website

Phone:

0151 345 0845

Email:

info@equipyourtrip.com

Location:

No Adress
No City
NO Postcode

Write Your review

Tell us how EYT made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After ordering my items I got an email to say that my order was being processed the following day. I was quoted 2-5 days delivery. My order wasn't marked as dispatched until 2 days after it was being processed. 5 days later I hadn't received my parcel and the tracking number wasn't giving me anything useful. I contacted the support team which got back to me the following day to say they were on the case and would give me an update when they discover what has happened. Later that day with no response I looked at the parcel tracking to see that they had only received the items to be sent out that day. Thankfully they delivered the item to me the following day. The support team however, never kept me up to date when they said they would. As this was my first order from the company my experience wasn't great. They seem very disorganised to not even be able to send me my parcel when they said they had. Hopefully they pick up their game.”

Helpful Report

Posted 9 years ago

Hello stuart, Your item was dispatched to days later as you had order on the weekend and we have courier pickups on non working days, this was dispatched on the Tuesday (Tracking number BZ278555697GB) and delivered a attempted delivery on the Wednesday. which was rescheduled by you via Royal Mail to be re delivered

Posted 9 years ago

“Product was well priced and arrived in relatively good time but EquipYourTrip have failed to respond to an email (sent twice) regarding delivery charges. Not very good!”

Helpful Report

Posted 9 years ago

Hello Marus, We don't seem to have received your e-mail please always try to contact us via phone if you have not had a response via other media's as we always try to respond as quick as possible. We will contact you today via phone number supplied. Sorry for any inconvenience cause and we will offer you a discount if you decide to purchase form us again. regards

Posted 9 years ago

“A familiar story using this site looking at the other reviews. Item order on 28th Aug, showed as shipped on 29th Aug, no show by the 6th August, no info in Royal Mail tracker indicating didn't enter their system, told them item needed by end of week, another (different) item promised, new tracking number received, here I am after the postman has been on the 8th, £94 down, no goods and a definitely "unequipped for my trip". There is something funny going on with this site. I cannot remember the last time I had so many problems shopping online.”

Helpful Report

Posted 9 years ago

Hello Harmish, Your item with tracking reference KR104121775GB was delivered from Royal Mails KINGSTON UPON THAMES Delivery Office on 09/08/14 08:35am and this was signed by yourself. Unfortunately we are not aware of items not being delivered until the customer makes us aware that this is the issue. After you made contact with us via phone late Wednesday we resent a replacement pair on the Thursday. We have actually contact and checked Royal Mail this morning and this was attempted to be delivered via one of their van drivers on the Friday, mid afternoon. Please don't ever hesitate to contact us and we will always look into, assist and help! Again Sorry for any inconvenience caused originally

Posted 9 years ago

EYT is rated 2.9 based on 29 reviews