Ernest Jones Reviews

“ I went into store to get my rings cleaned, amazing customer service by Raj and Debbie. Brilliant service, would highly recommend. Thank you ”

“ Excellent service from Belinda and Tracy definitely would recommend there shop in Liverpool one thanks for looking after me ”

“ I went in the Middlesbrough store today and there was a lovely lady named Emma who couldn’t do enough for us finding our wedding rings. Excellent customer service ”

“ Just want to say we had amazing service from the store manager at Manchester arndale Steve Dutton. He went the extra mile to make sure we had the best service and defo be going back again ”

“ Had a problem with a present, I thought was bought from Ernest Jones, went to the Truro branch, and Kayleigh, was so helpful, she sorted everything out, despite the purchase actually been from an outlet that deals with H Samuel and Ernest Jones. I have not had customer service that was so good, for a long time. I certainly intend to shop there, as soon as possible! Great service, thank uou ”

“ I purchased a watch for my brother for his birthday, was delighted with the service I received from the store manager Michaela. Watch was beautiful. Was in and out with an amazingly priced watch. And my brother loved his birthday present. ”

“ Spoke to a lovely lady named Amy from Burton on Trent. Over the telephone her service was amazing and she was very knowledgeable. She ordered my things via e voucher which I was troubled with and had the product out for delivery. A credit to the Burton store it's not very often you have great service and good work ethics. Keep up the good work Amy will definitely go back to Amy for assistance in future purchases ”

“ Her communication skills were excellent she knows how to treat people and speak to people credit to the management for employing staff with excellent customer service skills she was so Humble Authentic and posotive I rememberd thinking when I'm in a position to purchase a gift of great quality i would definitely buy from that store as I know I would be taken care and be informed very well about the items . ”

“ I have just been into Ernest Jones in Lincoln and couldn't be happier with the service I received. Charlotte was extremely helpful and very knowledgeable. This is the second ring I have purchased from them. Highly recommended. ”

“ Recently ordered a bespoke wedding band with matching engagement ring in the 1970's style of bark. Top notch service was provided by Jenny in the Cheltenham Branch, Gloucestershire. The quality of the rings are beautiful, so happy. Many thanks to Jenny ”