Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,615 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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335

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was an excellent costume for my Xmas Work's party "Movie night" - only thing is you cannot eat or drink without taking the costume off. But great!.”

Helpful Report

Posted 7 years ago

“Ordering and delivery process easy and efficient. Fits my tall 4yr old perfectly. Unfortunately, for a new item the quality was not as I would've expected. Various pulls and markings on the costume.”

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Posted 7 years ago

“Bought 2 outfits for my grandaughters they are lovely fast service & reasonable prices very pleased over all”

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Posted 7 years ago

“Excellent service fast delivery .”

Escapade 5 star review on 12th November 2018

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Posted 7 years ago

“Arrived as expected on special delivery, most grateful. Happy, quality of material was fragile”

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Posted 7 years ago

“Not the companies fault but the courier did not deliver the parcel on time and didn't leave me a note. This meant I had no costume to wear for my party.”

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Posted 7 years ago

“Fast delivery.”

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Posted 7 years ago

“The eyes were just what we hoped they'd be, comfortable to wear and quit clear to see through no problems, will use again, PS do NOT SLEEP IN THEM.”

Escapade 5 star review on 9th November 2018

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Posted 7 years ago

“I found the ordering system easy, the delivery arrived far earlier than indicated and the goods were excellent value for money.”

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Posted 7 years ago

“Goods as advertised, very fast delivery.”

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Posted 7 years ago

“Great product good quality next day delivery”

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Posted 7 years ago

“The service from Escapade was very good, the prompt delivery time and quality of the product was excellent. Well done James.”

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Posted 7 years ago

“Wrong suit sent out ! Also wrong size ! Ruined the occasion I bought it for ! Will never use again”

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Posted 7 years ago

“Fast and efficient delivery Good product”

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Posted 7 years ago

“Can not fault this company and the overall service I had a last minute situation and was able to feel at ease with the next day delivery so quick and prompt and the quality of the products amazing I’ll definately be returning for all my kids fancy dress costumes in the future”

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Posted 7 years ago

“Item arrived really quick.”

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Posted 7 years ago

“very good delivery, will buy from again”

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Posted 7 years ago

“I star is too many. The costume arrived after the events it was bought for. Recommend Amazon instead.”

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Posted 7 years ago

“Not a great customer experience; in fact, one of the poorest I’ve had online for a while. One of the costumes arrived damaged, had to return it (Royal Mail tracked) at own expense, then when encountered delays in replacement I was told they hadn’t received the damaged package. Subsequent checking with Royal Mail showed that this had been received and signed for by Escapade. Eventually received a replacement after calls back and forward.”

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Posted 7 years ago

“Really good fit, very comfortable. If your prone to going to the toilet a lot , maybe try and avoid this outfit, it’s a pain to keep taking off and putting back on. Overall very satisfied.”

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Posted 7 years ago

Escapade is rated 4.6 based on 2,615 reviews