Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,616 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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Escapade 1 star review on 17th January 2026

336

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality product, well packed and fast delivery. Brill.”

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Posted 6 years ago

“There was an issue with the costume that I ordered, but the customer service was absolutely excellent. I got a very prompt reply and a no-quibble, next day exchange. Thanks for all your help, I would definitely buy from this company again.”

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Posted 6 years ago

“Goods arrived in excellent time and well packaged.”

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Posted 6 years ago

“Great costumes, and good delivery!”

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Posted 6 years ago

“The Spider-Man outfit was brilliant, my lad loved it. We found the Face mask could have done with being a little larger to get over the head but my lads larger than most 4 years old so it may fit others well.”

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Posted 6 years ago

“Great prices, Excellent customer service highly recommended.”

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Posted 6 years ago

“""”

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Posted 6 years ago

“Going to a seaside theme fancy dress. ordered two more for friends”

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Posted 6 years ago

“Good choice and item arrived quickly”

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Posted 6 years ago

“The product arrived promptly and was exactly as described.”

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Posted 6 years ago

“The service is really good. Fast postage and easy to use website. Some more photos of the item would have helped a bit more in my purchasing but still very good and happy with the product.”

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Posted 6 years ago

“Brilliant quality or goods and delivery”

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Posted 6 years ago

“The "Outfit" was exactly what was required for the party! Of good quality, accurate in detail it raised many an eyebrow!It arrived on time and I'm sure will be used to good effect in the future!”

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Posted 6 years ago

“All the products were of very high quality for the cost and fitted the costume perfectly. Would definitely recommend them and the service was also fantastic”

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Posted 6 years ago

“The kit I ordered was for a fancy dress event. The Batman mask is great and the cape will also do for other cos play. It arrived quickly. So excellent in terms of goods received, price and service.”

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Posted 6 years ago

“Very courteous and prompt delivery . Thanks”

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Posted 6 years ago

“Great customer service. My Jacket had been given to a neighbour but no note was put through my door by Royal Mail so I emailed Escapade to let them know that I needed it for a Rocky Horror show the next day and they arranged to send one out by special delivery to arrive the next morning. Luckily I located it by the evening so the special delivery could be cancelled in time. 10 out of 10 for Escapade for doing all they could to get it to me on time.”

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Posted 6 years ago

“Needed a costume for my daughters Greek day at school, costume came really quickly and costume was perfect, thanks.”

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Posted 6 years ago

“My grandson loved the shield - great value”

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Posted 6 years ago

“great choice and good to deal with”

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Posted 6 years ago

Escapade is rated 4.6 based on 2,616 reviews