Escapade Reviews

Name: Escapade
Address: 45-46 Chalk Farm Road, London
Rating: 4.56

4.6 Rating 2,615 Reviews

89 %

of reviewers recommend Escapade

4.6

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

0207 485 7384

Email:

Bmaisuria@escapade.co.uk

Location:

45-46 Chalk Farm Road
London
NW1 8AJ

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335

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery, lovely queen Mary dress, good fit for size, very pleased”

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Posted 6 years ago

“Fantastic service delivery and product excellent will definitely recommend”

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Posted 6 years ago

“Arrived in good time and good quality item.”

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Posted 6 years ago

“Good quality for the price. Only problem was the size was smaller than indicated probably around a 38inch chest, not up to 42inch”

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Posted 6 years ago

“The item that arrived appeared to be of great quality and the price was reasonable, however I chose to have the item delivered next day delivery (ordered on Wednesday evening) and the costume didn't arrive until Saturday. Also when trying to contact the office I was placed on hold for over 50 minutes and only managed to contact someone via email, the email replies were relatively fast and I have been told I will receive a full refund including postage however I am disappointed with the overall service that I received from Escapade.”

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Posted 6 years ago

Hi Katy We are very sorry about the delivery, I've looked at the system and we did in fact dispatch it on time, however, there was a problem with Royal Mail which was completely out of our control on this occasion. Once again we are very sorry. Kind regards, Escapade

Posted 6 years ago

“Quick fast delivery. Ordered a Teenage Mutant Ninja Morph suit, looked exactly as advised, very happy. For sizing, I would advise go off height. I’m 5ft 7 lady, dress size UK 8/10 and I ordered a large which was just perfect.”

Escapade 5 star review on 19th September 2019

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Posted 6 years ago

“Straight forward website, easy to navigate and pay. Good quality and quick delivery. Excellent”

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Posted 6 years ago

“Very quick service and good quality products!!!”

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Posted 6 years ago

“Really fast delivery easy to order and reasonable prices, always good quality”

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Posted 6 years ago

“Fast delivery Also replaced a faulty item very happy”

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Posted 6 years ago

“I ordered an outfit for my little girl. The size was perfect, as described on the web site. It arrived on and very well packed. Everything was excellent. Great price, fast delivery and lovely costume. Will certainly use them again and recommend to others.”

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Posted 6 years ago

“Amazing quality! A little big but I expected that as its a 8/10 Wish you had a size 6/8 but it Carnt all be perfect! Overall very happy”

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Posted 6 years ago

“Excellent item, arrived fast, very happy, many thanks.”

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Posted 6 years ago

“I was so happy with my order of all my 4 items. The prices were amazing, the service was brilliant and the delivery was fantastic, I cant believe how fast my order was processed from start to finish.”

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Posted 6 years ago

“So far so good. This is the first time I have ordered from Escapade - a very efficient delivery service, packaged well and true sizing. I look forward to ordering again”

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Posted 6 years ago

“Quick delivery no hassle”

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Posted 6 years ago

“Love my outfit - perfect fit and great price. As usual the fans are terrific!”

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Posted 6 years ago

“Speedy service and the costume looks to be of good quality. However, it is for Halloween so won't be worn until then.”

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Posted 6 years ago

“Service was very good and goods arrived very quickly unfortunately they had to be returned as costumes were to big the hat is brilliant lovely colour But returns was very easy no problem Thank you”

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Posted 6 years ago

“Excellent product for the money. Purchased for my grandaughter. Would purchase again ..Fast delivery”

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Posted 6 years ago

Escapade is rated 4.6 based on 2,615 reviews