“100% FRAUD. Dog bed ordered 9/23/24 for $102.36. Three weeks later, no dog bed, no customer service, no response. Finally, sorry, we don't have that bed. I canceled the order immediately. FOUR WEEKS later, I still do not have a refund. They told me they were having technical difficulties with the return (b--sh--). Now they won't respond to me at all (I only have some generic email address). BEWARE. DO NOT BUY FROM THIS COMPANY!!
Their response to me: "Unfortunately, we have encountered some technical difficulties that have prevented us from successfully processing your refund. We made several attempts to issue the refund, but each attempt has failed, and any further attempts could result in additional delays."”
“Terrible company! Don't buy anything from this company. I purchased a pair of trousers and was sent the wrong size as they were made in bloody China!! Now I am being ignored no reply to lots of my emails requesting an exchange.”
“First time buyer. Terrible clothing quality. DO NOT BUY FROM HERE. And to top that, when you try to return it, you won’t get amount back to your credit card (original form of payment) but you will be provided with store credit only.”
“Too pushy and bad refund policy. They try to force a sale on you by giving you compliments when you try on the items then as soon as you buy it and you don't like the quality at home they refuse to give money back”