Etrnl Rings Reviews

Name: Etrnl Rings
Rating: 4.69

4.7 Rating 2,355 Reviews

92 %

of reviewers recommend Etrnl Rings

4.7

Based on 2,355 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Etrnl Rings 3 star review on 20th September 2025

225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Money recovery is possible through Denise Expert Recovery team”

Etrnl Rings 2 star review on 23rd September 2025

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Posted 1 year ago

“Is possible to get your money back”

Etrnl Rings 2 star review on 7th June 2025

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Posted 1 year ago

“Took way to long to arrive. I should have read properly. Not from nz. Couldn't order a ring after the ring sizer arrived as I didn't have time to wait again”

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Posted 1 year ago

“I'm not sure what the ring is like as it's been nearly 4 weeks and still waiting for it to be delivered. Very upset as its a wedding ring”

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Posted 1 year ago

“As a family we aren’t very impressed with your service. We bought rings, they didn’t fit, we sent them back, you wouldn’t resend another lot, we had to then buy another set. So, not happy!”

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Posted 1 year ago

“Order same size I do normally but doesn't fit to big keeps falling of husbands hand and losing it”

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Posted 2 years ago

“Never received the rings I bought. Refund was issued, but disappointing I never got them.”

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Posted 2 years ago

“I purchased the ring sizing kit for $10 as it was mentioned that cost would be deducted with the purchase of a ring. Unfortunately there was no details on how to do this, no promo code provided. When I went to purchase a ring there was no indication of how to get that cost deducted so I didn't go ahead with a subsequent purchase. Also, the right ring size according to the kit wasn't an option in the ring I wanted, which left me in a position of having to decide if I wanted a ring that was going to be a size too big or too small. Felt like a waste of time and money.”

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Posted 2 years ago

“Great return policy cause the sizing is quite different across rings even with the sizing band. My tungsten gold ring the gold is fading”

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Posted 2 years ago

“Good delivery time”

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Posted 2 years ago

“Better to pick up from the HQ rather than wait for shipping.”

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Posted 2 years ago

“I bought my fiance a tungsten ring in February, engraved with some special dates. It came quickly and he loved it, though unfortunately it broke. The team was amazing in replacing the ring with a titanium one and was a pleasure to deal with. We love the new ring and appreciate the great customer service by the team!”

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Posted 2 years ago

“I ordered the same size as last time I purchased and this one is at least 2 sizes smaller, can I return and go up 2 sizes in the same model?”

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Posted 2 years ago

“disapointed”

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Posted 2 years ago

“Although shopping was quick and efficient. The ring it’s self was poor”

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Posted 2 years ago

“Sizing was off.”

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Posted 2 years ago

“Great concept BUT wished I had checked stock before ordering the ring size set. No styles of the mens rings have certain sizes in stock. It is frustrating that the same size is not available across a number of styles and colours. Please update your website when you expect to receive more stock of your popular sizes.”

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Posted 2 years ago

“So did the sizing and from what I see I am closer to the 55.7mm - so now what? That option is not available in the drop down box as 7+ 1/2 or O+1/2. I have a tiny ring finger so maybe now I need to look elsewhere. Unless someone can explain to me what to do.”

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Posted 3 years ago

“Good website with fast delivery”

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Posted 3 years ago

“I would like to exchange my ring for a smaller size and also a different design. The online returns section would only allow me to chose a smaller size in the same design. I have emailed this question several times, with no reply.”

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Posted 3 years ago

Etrnl Rings is rated 4.7 based on 2,355 reviews