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ETX Capital UK Reviews

3.7 Rating 977 Reviews
67 %
of reviewers recommend ETX Capital UK
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3.7
Based on 977 reviews
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Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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Anonymous
Verified Reviewer
“Very easy to use and the assistance with set up was great. Constant improvements to graphics make this a winner.”
Helpful Report
Posted 8 years ago
Franco
Verified Reviewer
“Well ... I sent three emails to customerservice , but never received a reply .”
Helpful Report
Posted 8 years ago
Henry Grant
Verified Reviewer
“Was simple to operate that is all that is required.”
Helpful Report
Posted 8 years ago
Marie
Verified Buyer
“The platform has many stocks etc which is great. One area I find disappointing is the speed of opening and closing trades. Often I have tried to close a trade at a good profit level only to have to wait sometimes a full minute for the button to do anything by which time my profit has disappeared. It's nothing to do with my internet connection or browser as other platforms I use work fine.”
Helpful Report
Posted 8 years ago
Christina Schmidt
Verified Buyer
“There is always someone there for you, which is much reassuring in an industry full of volatility......”
Helpful Report
Posted 8 years ago
James Duggan
Verified Reviewer
“I really like the MT 4 very much for trading. ETX always does the most professional job. I have always found the staff always very helpful.”
Helpful Report
Posted 8 years ago
Karan Jesrani
Verified Buyer
“My migration process is still pending from another broker for a month. Sent few emails but no reply. Hoping for the best.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“once the deposit was made i did not get any phone call and any pushy sales patch from your agents it to deposit more i was left to work on my own pace not like other brokers. Support is very good if i have query it gets answered quickly. Also would like to see 5min time frame in ASIA SESSIONS too plus some time i experience slowness on the binary platform i hope this improves going forward.”
Helpful Report
Posted 8 years ago
Cliff
Verified Buyer
“Good spreads”
Helpful Report
Posted 8 years ago
Simon
Verified Buyer
“I've been trying to get help for months because I can't access my account, but no one responds to my emails.”
Helpful Report
Posted 8 years ago
Peter Sareklint
Verified Buyer
“Account still blocked for no reason, cant do more than answer all questions, and after that the site told me that you needed more info about me and someone will contact me Nothing happend and after 4 week my account were locked /Peter Sareklint peter@sareklint.se”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Easy to navigate platform, transparent pricing and so far I'm making money :-)”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Trader Pro is a very user-friendly platform with an array of markets to trade. The execution is quick and flawless. Their customer service is reliable and easily accessible.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Aaa Great stuff”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“They decided to take almost 50% of my capital because I hadn't traded for a couple of months due to having a baby. How this is legally justified is beyond me. Disgraceful service. Been with ETX for number of years with no problems, but the line has been crossed and I am shutting down my account.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Good reliable service, very professional and helpful. Platform is user friendly and efficient.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“ETX Capital's Managers and co-workers work on high levels of accuracy and work productivity. It is a great company to work for.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“very friendly customer services and account managers - platform is great with lots of tolls you can used and in top of that spread is very tight - fast deposit / withdrawal - high value education tools.”
Helpful Report
Posted 8 years ago
Oscar
Verified Buyer
“As a client of two other leading spread betting/CFD providers, I’d heard good things about ETX’s up and coming offering from other trading colleagues. Overall the offering is on par with these, particularly with regards to: • The extensive range of markets offered. • Execution is near perfect. No complaints here. • Tight market spreads and margin requirements. • Decent charting and comprehensive platform. I have customised my experience as I see fit and these are constantly improving. • Full FCA segregation. • Customer services. I have dealt with them on one occasion and they got back to me on my somewhat technical query within 24 hours. I was thoroughly impressed with the detail of the response I received. Technically speaking there is negligible difference between my experience with ETX and those of the other more established competitors. In the few months that I have been a customer, the offering has improved substantially, firstly with the new website and then with the constant roll out of new features. I’m looking forward to see what other tweaks they will release. There are one or two features which work better for me over its competitors, and as such, I now use ETX primarily as my go-to broker. I wouldn’t hesitate in recommending ETX over other providers.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Extremely professional and reliable service. Easy to use format and friendly staff.”
Helpful Report
Posted 8 years ago
ETX Capital UK is rated 3.7 based on 977 reviews
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