ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.35

3.4 Rating 1,161 Reviews

58 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.4

Based on 1,161 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 16th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WOW! These are great when they want you to join them but after that! Customer Service is the worst I have experienced. It feels as though they have a (singular) student who responds to queries. The responses I have had have often been incorrect. On top of that the chart information has been wrong on a few occasions triggering an order and subsequently being closed out for a loss. I get two emails on the same day; one tells me I have been awarded the bonus (that was 8 months ago) and then another telling me the bonus has been deducted as I did not meet the criteria! Never again!”

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Posted 9 years ago

“Very poor customer service. 9 days after requesting a withdrawal , I am still in the dark. This is not the first time I am being given the run around when trying to withdraw funds.”

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Posted 9 years ago

“This is a test to se if the reviews are true”

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Posted 10 years ago

“I think you are a bunch of idiots to be honest. you close my account with no reason ..... I will be posting on other sites about how unprofessional you are DO I WIN AN I PAD NOW ????????????”

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Posted 10 years ago

“Do not trade with this platform, they will do everything within their powers to stop you withdrawing your funds, complete scam artists and total scumbags.”

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Posted 10 years ago

“sux”

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Posted 10 years ago

“Very poor. Donot trust their bonus”

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Posted 11 years ago

“Very poor customer service. They scammed me out of a dividend, said that their trade management team would investigate it, did not get back to me after two months and did not respond to repeated emails regarding this query. When I called them they said they would get back to me but they never did. They will CHEAT YOU OUT OF YOUR MONEY, stay away!!”

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Posted 11 years ago

“Offered a trading bonus subject to terms, then withdrew the bonus despite terms being met.”

Helpful Report

Posted 11 years ago

“Exploited a position by giving me just 39 minutes after 11pm on Sunday night to add additional funds to my account . As I did not do so (as I was asleep!), they closed the position triggering a loss of more than £1,200. I complained and they said tough. Appalling customer service - avoid!”

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Posted 11 years ago

“No efficient customer service . Never get back with reply . Specially Binary option has lots of problem and real improvement to encourage trader .”

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Posted 11 years ago

“I have been advised previously that I could not be contacted when my trade was closed as it was a bank holiday and there was not enough staff to contact me. This left me feeling frustrated, furious and disregarded.”

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Posted 11 years ago

“Not a great websi”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.4 based on 1,161 reviews