ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.59

3.6 Rating 1,035 Reviews

63 %

of reviewers recommend ETX Capital UK

Company Reviews

Questions

Metrics

3.6

Based on 1,035 reviews

Customer Service
Communication Channels	Email

Visit Website

Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 30th July 2025

Cecilia Japhet

ETX Capital UK 1 star review on 29th July 2025

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ETX Capital UK 1 star review on 28th July 2025

Belinda Carter

ETX Capital UK 1 star review on 26th July 2025

Jensen Huang

ETX Capital UK 1 star review on 25th July 2025

Michelle Anderson

This WhatsApp Number +1 (326) 209-0325 Really Assisted Me In Recovery My $10k From Scammers

ETX Capital UK 2 star review on 24th July 2025

Alvin Hatcher

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WOW! These are great when they want you to join them but after that! Customer Service is the worst I have experienced. It feels as though they have a (singular) student who responds to queries. The responses I have had have often been incorrect. On top of that the chart information has been wrong on a few occasions triggering an order and subsequently being closed out for a loss. I get two emails on the same day; one tells me I have been awarded the bonus (that was 8 months ago) and then another telling me the bonus has been deducted as I did not meet the criteria! Never again!”

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Posted 9 years ago

“They charged interest twice in the same day for a rolling trade which they only reversed/refunded once I queried with them. This makes me uncomfortable using them going forward. Also their interest charges are a lot higher when compared to others eg IG. I've ended almost all my positions at etx and have moved to IG. The only regret is that I should have made this switched ages ago. Their customer service and trading platform is miles better than ETX!”

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Posted 9 years ago

“Very poor customer service. 9 days after requesting a withdrawal , I am still in the dark. This is not the first time I am being given the run around when trying to withdraw funds.”

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Posted 9 years ago

“I have experienced problems with logging into their platform and having emailed them, have never received a response. I have also tried to call and nobody answered. Very unsatisfactory for a trading company to have such poor communication”

Helpful Report

Posted 9 years ago

“This is the best system and back up I've ever used. I've been trading for 3 days and I've turned £15k into 28k. I'm no proffesional stock dealer, just a pig farmer with a bad back condition , so I decided to try my analytical skills on the pro trader. I don't need to work again Very happ:)”

Helpful Report

Posted 9 years ago

“This is a test to se if the reviews are true”

Helpful Report

Posted 9 years ago

“Best FX Broker!”

Helpful Report

Posted 10 years ago

“As an ex-Alpari client I'm very happy to be with ETX now. I've had no problems with them at all. Very professional in my opinion.”

Helpful Report

Posted 10 years ago

“Totally frustrated with lack of response to a query made on 21st May.Briefly your system was down and as a result,I made a small loss on a trade,for which I felt I should have been compensated. Despite several e mails,I have received no response,other than to provide more information, Having provided this ,I am then asked for the same information again! and then no response at all since my last of the 4th June. Similar situations with IG,have been resolved immediately and to my complete satisfaction. This trade and a similar one on the following day,were only very small trades,but ETX's lack of interest would certainly not encourage me to place anything larger with them.”

Helpful Report

Posted 10 years ago

“Quick to pull in new custom and money, slow to respond (if at all) once you are in.”

Helpful Report

Posted 10 years ago

“I used ETX Capital to practice my trading ability on their practice account, this helped me to make use of their many indicator tools and make more educated decisions about my trades. Now I trade using their Trader Pro account and make a great supplementary income to my normal job, and the spreads they offer are great too!”

Helpful Report

Posted 10 years ago

“Poor customer service... Don't reply to emails or call you back when they say they will. App also needs a lot of work.”

Helpful Report

Posted 10 years ago

“ETX talk to you and listen to hat you have to say.I use ETX to take short positions.On one stock here the other firms systems were just saying 'trade not permitted due to borrowing restrictions,' I 'phoned ETX and they allowed me to take half the position I wanted - which is a lot better than nothing.”

Helpful Report

Posted 10 years ago

“The platform is excellent, comprehensive in what you need it to do, and easy to understand. I particularly like the fact that one do a dummy costing before committing oneself to a real trade. Execution is speedy and accurate”

Helpful Report

Posted 10 years ago

“They have a very good educational program.”

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Posted 10 years ago

“Great”

Helpful Report

Posted 10 years ago

“My account manager in ETX capital is really fantastic. The customer service he has given me so far is the best i have ever seen in all the brokers i have come across with. He deals with me as an individual and is concerned on my personal development to be a successful trader not just about my money. For me so far i rate ETX capital 10 stars.”

Helpful Report

Posted 10 years ago

“ETX Capital is the engine that rolls the forex markets news.”

Helpful Report

Posted 10 years ago

“The customer service is excellent. My account manager is very very ethical and on point in his approach to me. Although i have not deposited any money, he will still call just to check how am doing with by studies at Uni without even discussing trading. It shows he is not just there for my money but for my success as a person. 10 stars rating for ETX Capital.”

Helpful Report

Posted 10 years ago

“Good efficient platform with what appears to be very helpful staff on the phone who are friendly and sort our queries relatively quickly.”

Helpful Report

Posted 10 years ago

ETX Capital UK is rated 3.6 based on 1,035 reviews