Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.86

4.9 Rating 840 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

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Metrics

4.9

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Courier

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Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob Erik Poulsen

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin Paris

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, great price and really fast delivery, well-deserved 5-star rating”

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Posted 3 years ago

“Excellent service got me back on the road. Big thank you”

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Posted 3 years ago

“Excellent!!”

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Posted 3 years ago

“A Pleasure to deal with. Prats were sent promptly and were well -packed. Thanks for helping out with a hard to find item”

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Posted 3 years ago

“You know whenever you've rung the main dealers and had that reassuringly expensive price conveyed to you for that part you need, any lower price is going to be a) welcome but b) approached with caution. I say that because I wasn't fitting the part, (beyond my level of confidence) but I knew that if the compatibility wasn't spot on there'd be all sorts of trouble ahead. Firstly the price here was 53% cheaper than the main dealers including VAT and delivery. It was boxed and a genuine Valeo part was received on super fast next-day delivery, crikey it wasn't ordered until after 2 pm and secondly, the compatibility was spot on. Very, very pleased. We have a few Renaults so will definitely be the first port of call in the future!”

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Posted 3 years ago

“Very happy with their service and prompt attention to my query. Also a very quick response to actually obtaining the car part I was after and forwarding it to me in Australia. Thanks but I hope I don’t need your services again in the future .”

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Posted 3 years ago

“Quick delivery!!!”

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Posted 3 years ago

“Communication from the Antipodes with this supplier was excellent. Fortunately, there are still companies which are willing to provide international service. Regrettably, the parts range is limited and costs are almost double those of prominent UK suppliers who do not ship overseas. Still grateful for this service in lieu of the pathetic (non-existent?) Australian suppliers.”

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Posted 3 years ago

“Good communication and fast shipping.”

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Posted 3 years ago

“Brilliant service. I was upagainst a deadline,and you got parts to us within about 18 hours. Problems getting card payment authorised, but Mike got it sorted. Thank you Mike. You're a star 👍”

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Posted 3 years ago

“This mob is absolutely amazing to deal with, I cannot recomend them enough for supplying parts to Australia.”

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Posted 3 years ago

“As always first class service from the team.”

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Posted 3 years ago

“Had ordered a set of pinch bolts for next day delivery and never received the parts a placed the order on the 20 th and still haven’t the parts”

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Posted 3 years ago

Hi Graham, Really sorry, but it is customary in the UK to PAY FOR GOODS prior to them being shipped out. If you choose to pay by BANK TRANSFER and omit to actually send any funds, it stands to reason that your goods will not arrive next day. If you still require the bolts, please have a word with your bank or reorder and pay by card or Paypal. Kind regards

Posted 3 years ago

“I am a little disappointed that no-one has respondered to my email asking to send a light that is in stock and then send the one on backorder as I need that light”

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Posted 4 years ago

A bit unfair Steven. It was made very clear that one of your lamps would be on back order. NO prior arrangement was made to ship one out early, but I did it at your request as soon as you requested it. There will be an additional charge to ship out the second lamp when it arrives. Kind regards, Mick.

Posted 3 years ago

“Excellent service. Super fast delivery.”

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Posted 4 years ago

“Nice to Deal with, anytime again 👍”

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Posted 4 years ago

“Very happy with your service but very disappointed with your delivery system. The part I ordered was so small, compact and weighed just approximately a few grams yet I was charged £25 delivery for an item that could have been put in a padded envelope and posted through Royal Mail. Because of this I would certainly think twice before ordering agai. Sorry for being so blunt but i say it as it is and because of this your rating is low.”

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Posted 4 years ago

Hi Henry, Thank you for taking time out to comment. Unfortunately our entire online parts operation is me. Sadly I do not currently have time to travel to a Post Office with the occasional packet, so I do rely on DPD & TNT to deliver our orders. One of my main policies is to NOT PROFIT from shipping. This goes for everything shipped worldwide. So it does smart a bit when that is the only gripe. I do not dictate pricing policy, I only pass it on. Currently it is cheaper to ship to the other side of France than it is to ship to NORTHERN IRELAND. I have negotiated the best prices I can and that is all I can do. EVERYTHING is expensive these days. We have a shop and we welcome collection of items. If you do not wish to pay for delivery, please do drop in and collect. Buying for us is a choice. There are no hidden costs. Would one walk to the other side of town to buy sourdough bread because the local shop does not stock it, and then complain to the sourdough shop that the sourdough shop should not be so far from one's house because it's too far to walk? regards Mick

Posted 4 years ago

“Excellent service - 2 weeks for the parts to arrive here in Perth, Western Australia! Beautifully and carefully packed. Many thanks to Mick Butler for his most helpful service and congratulations to Eurocarcare for outstanding service!!”

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Posted 4 years ago

“Great service can’t be better very happy all round. Very quick delivery.”

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Posted 4 years ago

“Professional,helpful,friendly,prompt”

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Posted 4 years ago

Euro Car Care Ltd is rated 4.9 based on 840 reviews