Europcar Reviews

1.2 Rating 183 Reviews
F
Happiness Grade
F

Delivery - Slow

0.00%
Industry Average
I rented a 5 door BMW X5 in Hamburg airport , they did not delivery it claim about not be able to check driverlicence not accept all documentation from police . They didn't return my money back ca 1000€ for one week. Very bad customer service no call answer I called them chat no response. If I could give them mindre score. I will do
posted 8 months ago - Malek
Do not use this company. No matter what they promise, they will not deliver when it comes down to delivery. Then they will just fob you off every time you email them. Dreadful service. Dreadful people.
posted 1 year ago - Ant Foulds
Additionally, the delivery driver said the gauge always showed 8/10th full even though actually 10/10th full.
posted 2 years ago - Marcelo Wilson-Barnett
I received email confirmation of the booking showing that delivery and collection was included in the price I paid.
posted 3 years ago - Marcus Seaton