“
I booked a car at least two months ago for my Puerto Rico trip, but they said that they ran out of cars and did not provide a car to me. They even refused to refund without providing the service.
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posted 4 months ago
- Anonymous
“
Yet, somehow, the staff "forgot" to inform me that the price wouldn't reflect a full refund, not even close to half the cost.
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posted 4 months ago
- Anonymous
“
My van was cancelled the night before I needed it. I had saved money to.pay for it, which I had paid for in advance and saved money for petrol. My refund would not be received until following week so therefore had no money to rent another. Absolutely disgraceful business ethics. Don't use them!
”
posted 5 months ago
- Anonymous
“
I had asked for a partial refund for the additional charge or a future Europcar rental credit.
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posted 5 months ago
- Anonymous
“
I have to pay for a taxi and wait under the rain for some time just because I trusted this company and not sure if they give a refund or not.
”
posted 5 months ago
- Masoud Shabestari
“
Were emailed confirmation of change and that initial payment of £1500 would be refunded, and they took the new booking value of £400.
”
posted 5 months ago
- Kayleigh Cheesley
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I am currently demanding a refund for this unjust charge.
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posted 6 months ago
- Dri M
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still waiting for my deposit refund of 100 Euro.
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posted 6 months ago
- Craig
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I am still waiting for a refund, while Europcar just says they have nothing to do with it (curious thing, they had my reservation, which means that there is an "open line of comunication" between both companies.
”
posted 8 months ago
- Ana Tavares
“
We discussed this when we turned the car and EWAN went to the back office behind the desk pretending he was phoning one of his managers and came back telling us everything was sorted and that we will get a refund within 4 to 10 days for the extra cost of the Premium insurance.
”
posted 9 months ago
- Anonymous
