Evans Cycles Reviews

“ Ordered a helmet online when at the store. Helmet arrived in a box which was totally demolished and ripped open. It looked as though the warehouse had retrieved it from the tip. It was obvious the helmet must have been dropped given the state of the box but no I still had to pay not only for the delivery but again to return it. No doubt Evans will sell this damaged helmet to some other mug. Never buying from Evans again. ”

“ I had been charged the full amount of the bike and delivery despite putting in a cycle scheme voucher. ”

“ Two weeks after I placed the order, no delivery and then an email giving me a refund. ”

“ Further, their ‘click and collect’ service is simply a delivery service to a named shop, and a charged for service at that. ”

“ These will take your payment and then not deliver your items even tho you've paid for delivery and then take no responsibility for it just ask if you want to cancel your order absolute joke this place do not buy from here ”

“ I ordered a bike and after the delivery window was over, I contacted since I hadn't received the item. ”

“ Ordered a bike online, paid for next day delivery, got confirmation email. ”

“ I asked for a refund of the delivery fee (15 pounds) and they refused several times before giving me a voucher. ”

“ Ordered 2 bikes on a next day delivery. Only one arrived. 10 days later I'm being told that Evans Cycles have up to 30 days to deliver the items. Won't issue a refund or accept that the second bike has been lost. Avoid. ”

“ When I contacted them, I was told to bring the bike to them, at my own expense, even though they had charged me £15 for delivery. ”