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Excel Activity Group Reviews

1.0 Rating 1 Reviews
0 %
of reviewers recommend Excel Activity Group
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Phone:

07435441693

Email:

lee@excelactivitygroup.co.uk

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Anonymous
Anonymous  // 01/01/2019
I am deeply disappointed with the service provided by this company for my son's 6th birthday party. We had planned a Nerf party for him and 20 of his friends, but the company never showed up. Initially, they informed us that they had a tire blowout and would be 30 minutes late. I promptly informed the other parents about the delay. Later, they messaged again saying they had changed the tire but were afraid to drive on it due to vibrations. I suggested they take a taxi or hire a van, but they didn’t follow through. They then promised to send another driver, so I updated the parents once more. Eventually, I received a call stating that even the backup driver wouldn't come and that I would receive a refund. This left me with no party setup and 20 disappointed children. The lack of professionalism and reliability from this company is unacceptable. I trusted them to deliver a special experience for my son’s birthday, and they failed completely, leaving us with nothing but a ruined celebration. I would not recommend this company to anyone planning a special event.
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Posted 6 months ago
Excel Activity Group is rated 1.0 based on 1 reviews