Expedia Reviews

1.9 Rating 188 Reviews
F
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travel@support.expedia.co.uk

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F

Refund - Difficult

22.22%
Industry Average
Secondly, there is no website to ask for a refund.
posted 5 months ago - Anonymous
Booked a holiday via Expedia. The hotel then decided to close for maintenance 3 nights before our booking finished so we had to book another hotel nearby. Hotel stated that they would give us a refund for the cancelled days but as we booked via Expedia we had to go through them. Expedia have now stated that are unable to refund us - effectively stealing our money.
posted 5 months ago - Anonymous
Appalling company. Lied to us, told us to cancel holiday in order to get a refund and rebook, which we did based on their advice. Then they refused to give us a refund which meant we lost £1400. Disgraceful. Just a bunch of crooks pretending to help whilst being passed from pillar to post. Awaiting their response still.
posted 6 months ago - Anonymous
I had to cancel my flight, was told I would be given a refund but after months of trying I never received a refund.
posted 7 months ago - Anonymous
I contacted Expedia via online chat to request a cancellation and full refund.
posted 10 months ago - Virinder G
This is the worst company to deal with total scam , made a booking with them on 1st June we had flight cancellation I have been asking for a refund , they keep lying that they send email to Saudia, no one is emailed me - Keeep away this Kind of company should not be operating in Europe
posted 10 months ago - Anonymous
Transfers and hotel were free cancellation so no problems there got a refund.
posted 1 year ago - Anonymous
Cancelled flights on a package holiday then refused to offer a full refund as required by law. Agents either deliberately ignored package rules or were completely ignorant of them.
posted 1 year ago - Bilal
Needless to say the airline won't refund and you cannot change the flights as they do not even fly to Lanzarote! So here I am being basically force to change my entire trip plans and search now for a hotel on Tenerife Island otherwise I would loose the flight rickets (360 GBP).
posted 1 year ago - Anonymous
This company is horrible and a scam. I booked 3 rooms on the 24th of September 2022. I canceled 1 room the same day, ever since then I've been trying to get refunded as they promised to do so and nothing. Do not use these guys, i have to involve my lawyers on Expedia to apply my refund but they will be paying much more
posted 1 year ago - Princeton Epps