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Customer service was horrendous,very contradicting individuals worst place i have ever experienced. But wouldnt even give a refund and one minute they could give us a room if we paid extra and the next they refused because they “had no room “ shouldn’t of said they could’ve give us one. They apparently didnt have a manger to complain too.
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posted 1 year ago
- Anonymous
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Secondly, there is no website to ask for a refund.
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posted 1 year ago
- Anonymous
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Booked a holiday via Expedia. The hotel then decided to close for maintenance 3 nights before our booking finished so we had to book another hotel nearby. Hotel stated that they would give us a refund for the cancelled days but as we booked via Expedia we had to go through them. Expedia have now stated that are unable to refund us - effectively stealing our money.
”
posted 1 year ago
- Anonymous
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Appalling company. Lied to us, told us to cancel holiday in order to get a refund and rebook, which we did based on their advice. Then they refused to give us a refund which meant we lost £1400. Disgraceful. Just a bunch of crooks pretending to help whilst being passed from pillar to post. Awaiting their response still.
”
posted 1 year ago
- Anonymous
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I had to cancel my flight, was told I would be given a refund but after months of trying I never received a refund.
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posted 1 year ago
- Anonymous
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I contacted Expedia via online chat to request a cancellation and full refund.
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posted 1 year ago
- Virinder G
“
This is the worst company to deal with total scam , made a booking with them on 1st June we had flight cancellation I have been asking for a refund , they keep lying that they send email to Saudia, no one is emailed me - Keeep away this Kind of company should not be operating in Europe
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posted 2 years ago
- Anonymous
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Transfers and hotel were free cancellation so no problems there got a refund.
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posted 2 years ago
- Anonymous
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Cancelled flights on a package holiday then refused to offer a full refund as required by law.
Agents either deliberately ignored package rules or were completely ignorant of them.
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posted 2 years ago
- Bilal
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Needless to say the airline won't refund and you cannot change the flights as they do not even fly to Lanzarote!
So here I am being basically force to change my entire trip plans and search now for a hotel on Tenerife Island otherwise I would loose the flight rickets (360 GBP).
”
posted 2 years ago
- Anonymous