Expert Trades Reviews

Name: Expert Trades
Address: Expert Trades, Unit 412, Scott House,The Custard Factory,Digbeth,, Birmingham
Rating: 4.15

4.2 Rating 39 Reviews

79 %

of reviewers recommend Expert Trades

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Phone:

01212272288

Email:

adam@experttrades.com

Location:

Expert Trades, Unit 412, Scott House,The Custard Factory,Digbeth,
Birmingham
B9 4AA

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I joined expert trades in June 2015, due to ill health I had to leave the manual side of the industry and my site lapsed. During my retuning to work process I contacted expert trades to see about a new site, or relaunch of the old. I was offered minimal options and as explained to Adam I'm a small sole trader business trying to keep start up costs down, so wanted to go for the quartley payments, he said it was not available but could do a deal on the 6 monthly subscription, I have returned to work now and sought the site out, earlier this week, about to make payment but as you guys may imagine re tooling, transport, insurance etc the week has flown, I received an email today from Adam, basically saying, the site was unavailable to me as I have been waiting here time going round in circles, ?? well sorry expert trades, as explained I do many quotes but do not win all jobs, as I am returning customer I thought these words were harsh, how is getting a quote to resume a site a waste of time ?”

Helpful Report

Posted 7 years ago

Hi John, I appreciate you taking the time to leave a review but as mentioned on over five occasions since we spoke after you have returned to work you have emailed, then requested a call and over the space of a few calls have decided to go ahead and asked for a call back 'after lunch' and then refused to answer the phone or any messages until 2-3 weeks later when the cycle begins again. Last year you were given a discounted service in which you only paid fifty percent of and then again refused to answer any emails. As mentioned in the email I have sent, in which I have done anything more than say we are not able to provide you a website, I feel are not a good fit to work together. So I stand by the email and wish you the best but we keep our pricing extremely competitive and need to focus on working with customers we feel are looking to work with us and not avoid communications and go missing when invoices are due. Best of luck in the future.

Posted 7 years ago

“I've been on expert trades for a few years and it just keeps getting better and better I've had a website built by them and it's fantastic and really good value I've known people pay thousands for their websites like The one I've had from expert trades and it's helped my business so much with its ranking on Google and the team are very helpful with anything I need I'm always phoning them to add something or change something on my website and they do it really fast . Expert trades is going strength to strength and is always adding new things and I'm glad I'm signed up as a trade as there are more and more customers coming through expert trades Brilliant business brilliant service top guys at expert trades Would definitely recommend expert trades to both trades and public”

Helpful Report

Posted 7 years ago

“I have been a member of Expert trades since it's inception and although my business is small and local with most of my work coming from word of mouth or local press adverts I have always found the entire team from the founder Adam and his good lady to the latest recruits on board to be very friendly, very professional, very proactive and full of new ideas platform and customer feedback wise to grow the concept and keep their members happy. They actively listen and take on board solicited feedback from the members of the community. A big thanks to you all folks!! Proud to be a part of the Expert Trades Community, Keep up the good work folks. Best Regards Bill Thomson.”

Helpful Report

Posted 8 years ago

Expert Trades is rated 4.2 based on 39 reviews