Ezee-Fix Reviews

Name: Ezee-Fix
Address: 67 Bigwood Rd Ardmore, 67 Bigwood Rd Ardmore, Derry City and Strabane
Rating: 4.74

4.7 Rating 2,907 Reviews

94 %

of reviewers recommend Ezee-Fix

Company Reviews

Questions

Metrics

4.7

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

028 7132 9001

Email:

sales@ezee-fix.co.uk

Location:

67 Bigwood Rd Ardmore,
67 Bigwood Rd Ardmore
Derry City and Strabane
BT47 3RR

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Ezee-Fix 5 star review on 10th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received product in a timely manner, but there was a crack in it. I have contacted Ezee-Fix twice about it and heard nothing!”

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Posted 5 years ago

Dear Customer, we never received email from you , i will find your order by name you posted here and will contact you Monday firs thing . sometimes when email is without "topic" then emails are recognised as spam . please send email again with order number in topic . or please wait till Monday morning we will contact you

Posted 5 years ago

“Did not receive product. Said I would get a refund nothing up till now.”

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Posted 6 years ago

“Luckily I ordered 2 fridge light bulbs as one did not work. I haven't returned the faulty one as I don't wish to incur more cost. Very disappointing.”

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Posted 6 years ago

“I ordered a part on 15th January and have not received it yet. Despite the website saying the part was in stock and it had been shipped it transpires that the part was not in stock and was only shipped 21/1/2020. My 86 year old mother has therefore not been able to cook any proper meals, and had I known of this delay I would have explored getting a new cooker rather than a replacement part.”

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Posted 6 years ago

“Very fast and reliable services recommend to all”

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Posted 6 years ago

“I ordered an item and it came damaged, I couldn't believe why a company would do that to its customers.”

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Posted 6 years ago

“No delivery yet - courier problem?”

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Posted 6 years ago

“I ordered and paid for my part and was advised that it would arrive within 3 working days. 7 days later no sign of my part so i emailed you but you haven't even had the decency to reply to me. Im going to ask for a refund and shop elsewhere....Update after speaking to them i have now told that the part is a special order..thanks for origanaily saying its been DISPACTHED..”

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Posted 6 years ago

“I have requested a return number but I haven't heard back from you.”

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Posted 6 years ago

“Postage very excessive at over €14 to Ireland for two wire scrubs”

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Posted 6 years ago

“Never received the product ordered!”

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Posted 7 years ago

Hi Elizabeth, I have just tacked your order and it looks like your product was delivered at 10:12am on Saturday 16th March. One of our team will be in touch to ensure that you received the order. Thanks, Seamus.

Posted 7 years ago

“I recived my purchase damaged ... i’v send them pictures with the damaged goods and I didn’t even get a reply ... so ... in few words i will never ever buy from them ...”

Helpful Report

Posted 7 years ago

Hi Radu, Apologies that you received your order damaged and thank you for bringing this to our attention. I have passed your information onto our team who will be in touch to resolve the situation ASAP. Apologies again, Seamus.

Posted 7 years ago

“I have not received my product yet it's nearly being a month at this stage not impressed”

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Posted 7 years ago

“Not received yet”

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Posted 7 years ago

Hi Paul, I have looked into this for you. It was sent with the postal service on Thursday 27th December. Could you please get in touch if you have yet to receive your order by email (sales@ezee-fix.co.uk) or by phone (+44(0) 28 71329001). Sorry for any inconvenience caused, Ezee Fix.

Posted 7 years ago

“Delivery was quick and package arrived undamaged. However, this product is not fit for purpose as the handle falls off every time the basket is lifted out of the dishwasher and the cutlery frequently ends up all over the floor!”

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Posted 11 years ago

“I have not yet received my order.”

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Posted 11 years ago

Hi Elizabeth, Orders to Australia can take up to 15 working days for delivery. I can tell you that your order was dispatched on the 1st of September with Royal Mail. If there is anything else I can help with please drop me an email.

Posted 11 years ago

“Cooker hook filter - universal size -cut down to fit!!!??? My hood is 900cm wide - your filter was 600ish max - cut down to size?? Stating the size on the item description would have been a good idea!!!!”

Helpful Report

Posted 11 years ago

Hi Greg, Thanks for your feedback on this product. The size of the filter is now stated on the listing to ensure all customers know the exact size before purchasing. If you still need a filter please send an email to enquiries@ezee-fix.co.uk and we will do our best to get you a more suitable filter. Many Thanks Ezee-Fix

Posted 11 years ago

Ezee-Fix is rated 4.7 based on 2,907 reviews