ezibuy Reviews

2.8 Rating 9 Reviews
44 %
of reviewers recommend ezibuy

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Anonymous
Anonymous  // 01/01/2019
Ezibuy was once a terrific company.. A New Zealand phone operator would help you with everthing and anything.. Now Ezibuy has been bought up by Mosaic Brands, which also own Katties and the like. So customer service has become nul and void like every other multinational company has.. The great invisible... As polite as the woman was on the phone, Ezibuy has obviously sacked all it's New Zealand phone operators who'd have been earning a livable wage, and gone off shore to the Philippines or the like for cheap labour.. How typical.. So, I rang to add a couple of things to my order, but ohhh, noooo, we can no longer help a customer out to that level anymore. So I asked to cancel the order so I could start again and add the extra items myself.. Well, ohhh, nooo, we can't manage that either.. What a load of old rubbish.. My only option was to order the extra items and pay for the postage again.. Well, not on your life.. I shan't be shopping at any of the shops Mosaic Brands now owns and operates.. I have been a loyal Ezibuy shopper for well over a decade but will be no longer.. Basically, they can get nicked...
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Posted 1 month ago
No answer on missing parcel. One phone call, got nowhere, three emails, no answers. After being a long term customer never again. This is last
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Posted 10 months ago
Have been waiting for my refund from past 1 month. No refund no response..
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Posted 2 years ago
I returned my item over 2 weeks ago. No acknowledgement and no refund. No response to my emails and they do not answer their phone you just sit on hold forever. DONT ORDER FROM HERE
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Posted 2 years ago
I have been buying clothes from Ezibuy for over twenty years and have nothing but praise for them. Good range of high quality clothes, 2 - 3 day delivery and all at reasonable prices (although the list prices have risen recently with the new aggressive one-day sale and discount policy) and a faultless returns system. Highly recommended to anyone who prefers trying stuff on at home rather than in sweaty shop changing rooms!
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Posted 4 years ago
I never received my item
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Posted 5 years ago
The website is easy to use and product descriptions are very comprehensive.
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Posted 5 years ago
Good delivery service and returns dealt with quickly.
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Posted 5 years ago
great clothes at good prices with fast delivery.
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Posted 5 years ago
ezibuy is rated 2.8 based on 9 reviews