Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,686 Reviews

92 %

of reviewers recommend Factory Direct Flooring Ltd

Company Reviews

Product Reviews

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Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered next day delivery due Friday got it Monday. Was told would get refund..didn't and nothing offered as good will gesture. The product is beautiful service not so much”

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Posted 4 years ago

“with understanding of my question, Thank you.”

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Posted 4 years ago

“Sampes were sent and received in a reasonable time. It allowed us to decide on the product for us and sample the quality.”

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Posted 4 years ago

“I was quite afraid of buying from Factory Flooring - they prices are lower than their competitors and though it will effect quality. I ordered 40m2 laminate flooring (gray 6mm). I was so suprised about the quality and how easy it was to install it. Highly recommend!”

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Posted 4 years ago

“Management is not cooprattive. Technologyvally not brrilint at all. Payment system is not practical even. not happy at all with service.”

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Posted 4 years ago

“Love my new flooring, the delivery man was very helpful.”

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Posted 4 years ago

“Always been satisfied with products and aervice”

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Posted 4 years ago

“Product looks good. No problems with ordering delivery all went smoothly. I’ve opened 1 box out of 24 and it looks amazing. It’s going to be about 2 months before it goes down. Bought while in the sales. I would recommend this company on the experience I have had up to now.”

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Posted 4 years ago

“Arrived on time and looks beautiful! No problems at all, would 100% order again”

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Posted 4 years ago

“Great samples, and fast delivery. The only downside is that quite a few of the herringbone planks in the boxes I purchased had defects (chips to the edges of the planks and broken edges on the britle click sections were fairly common, and I even had one plank in a box which had really significant damage/scratches to the surface). These were clearly quality control issues rather than damage in transit, but this aside, the remaining product seems fine.”

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Posted 4 years ago

“I only ordered some samples. They arrived promptly and in good condition. They will certainly help me choose my flooring. I will post a full review when I have finished my flooring.”

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Posted 4 years ago

“I never fill these things out but Carl was totally delightful to deal with. What an asset he is.”

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Posted 4 years ago

“Good product quality and great service.”

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Posted 4 years ago

“Quickly supplied samples. The actual order was just as per the sample and looks lovely. Really pleased with the quality at a great price”

Factory Direct Flooring Ltd 5 star review on 29th June 2022

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Posted 4 years ago

“I am over the moon with the service and product quality from Factory Direct Flooring. I placed an order that got delivered just a few days later right outside my door. It was hassle free, straightforward transaction and I’m made up. Will 100% be using this company in future and would highly recommend to friends and family. I don’t usually write reviews and I also have very high standards, but was so impressed that I thought it only right as I do depend on the reviews of other customers before I make purchases. Well done FDF.”

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Posted 4 years ago

“Brilliant, lovely quality”

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Posted 4 years ago

“Not been delivered yet !!!! So why ask how pleased we are ?”

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Posted 4 years ago

“Good Quality flooring, delivery service Quick.”

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Posted 4 years ago

“Great service. Quality product. Fast delivery.”

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Posted 4 years ago

“Great service from Billy at the Harlow showroom, very patient and gave good advice. Next day delivery into the house. Would use again.”

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Posted 4 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,686 reviews