Factory Direct Flooring Ltd Reviews

Name: Factory Direct Flooring Ltd
Address: 1 Finch Way, Hemdale Industrial Park, HEMDALE BUSINESS PARK, 1 Finch Way, Hemdale Industrial Park, United Kingdom
Rating: 4.62

4.6 Rating 9,686 Reviews

92 %

of reviewers recommend Factory Direct Flooring Ltd

Company Reviews

Product Reviews

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Questions

Visit Website

Phone:

330 100 00 15

Email:

info@factory-direct-flooring.co.uk

Location:

1 Finch Way, Hemdale Industrial Park,
HEMDALE BUSINESS PARK,
1 Finch Way, Hemdale Industrial Park
United Kingdom
CV11 6TQ

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Factory Direct Flooring Ltd 5 star review on 13th March 2025

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haven't yet looked at the product (my builder took delivery) but I gather it looks fine. I was very impressed with the fact that we were given a very precise delivery time-slot (within a three-hour window on agreed day) and that the driver rang me when he was within half an hour of the delivery address. We also got it within a few days of ordering it, which was good (especially at this time of year - within a week of Christmas).”

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Posted 8 years ago

“Excellent communication and speedy delivery”

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Posted 8 years ago

“Excellent service and great products. I have bought for second time. Delivery department called me in minutes from placing my order. Delivery was quick and punctual. Floor is grlacingVery happy with all experience. Will buy again. Many thanks.”

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Posted 8 years ago

“Excellent service. Great products. Only that delivery note that you have to check all items before accepting it...not really realistic - you never check every box, every board. Overall I recommend an am very happy with FD so far. Many thanks.”

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Posted 8 years ago

“great communication...spot on delivery...quality product”

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Posted 8 years ago

“Best flooring I've had and I've been through loads. This one looks like it will last! Amazing quality, easy to install yourself, great customer service, fast delivery, great price. I'm so glad I chose factory direct flooring. My floor looks amazing.”

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Posted 8 years ago

“Excelllent as always. My “Go To” place for all my flooring needs.”

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Posted 8 years ago

“Very good service from order to delivery and floor was as expected fitted very easy and very happy with the results looks great in our new kitchen”

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Posted 8 years ago

“Great communication...helpful advice......easy delivery...great product”

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Posted 8 years ago

“The communication and information was great. The product is just what I wanted. I love my new floor”

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Posted 8 years ago

“I have been ages deciding on a new surface to lay on top of a dark blue tiled bathroom floor,which is on suite to a downstairs bedroom . I had looked locally and then saw your floor covering on line . this is just what the bathroom needed to brighten it up . delivery was excellent and price was very good well done to you all”

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Posted 8 years ago

“Easy to use website,customer service is very good,our flooring looks very good and good value (not fitted as yet). My only negative is the delivery charge is incredibly expensive considering the amount you are spending on the product. Thanks Mark Glennon.”

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Posted 8 years ago

“looks lovely”

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Posted 8 years ago

“Very helpful and brilliant service. Thankyou”

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Posted 8 years ago

“Excellent customer service.”

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Posted 8 years ago

“Excellent service quick and efficient very happy highly recommended”

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Posted 8 years ago

“Prompt efficient service”

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Posted 8 years ago

“The samples being sent our quickly and efficiently (and free of charge). This is why I use Factory Direct Flooring. The other reason is that you can always speak to someone on the phone.”

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Posted 8 years ago

“Easy to order with a good range of products at an affordable price.”

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Posted 8 years ago

“I received my flooring yesterday but the service from this delivery was excellent, As for the quality and looks of this flooring is yet to be discovered, as it is too soon to give a survey on this part. As soon as this flooring is laid I will give a separate review.”

Helpful Report

Posted 8 years ago

Factory Direct Flooring Ltd is rated 4.6 based on 9,686 reviews