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Fairmortgages.co.uk Reviews

4.8 Rating 100 Reviews

97 %

of reviewers recommend Fairmortgages.co.uk

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Phone:

0117 332 3389

Email:

helpdesk@fairmortgages.co.uk

Location:

Kings House14 Orchard Street
Bristol
BS1 5EH

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lack of contact, we contacted fair mortgages based on customer reviews and can honestly say hand on heart my experience couldn't be any further from the positive feedback. We called initially and was promised a call back 4 days later from an advisor, we were contacted the day before by someone asking if it could be deferred a day which I had no issue with. They were 3 hours late calling for the arranged appointment and asked us to rush over all required details over so she could get the details sent over and matched that day and would call back at 16:00 the following day, we rushed over all details and then called the office the following afternoon at 1700 for an update to be told the lady was out of the office and they would email her. 2 days after this we received an email from Lyndsey saying she would call me Tuesday when she returned from annual leave that was 6 days ago and still no response. Needless to say we have now missed out on an opportunity of a great property in a area we wanted. We were offering a 35% deposit as well so if that can't entice someone to do there job then what luck does someone who wants a 95% motgage have. I wouldn't advise anyone to waste there time on these cowboys.”

Posted 7 years ago

“Loan company found by Fairmortages gave competitive interest rate. Excellent communications from Adam and Patrick throughout process of getting a bridging loan to buy a lodge home (cant get mortgages for these). Had 'challenges' with various solicitors and Patrick was absolutely brilliant at managing difficulties and keeping me informed of matters - I was successful in buying my new home only because of his tenacity and willingness "to go the extra mile" as the saying goes.”

Posted 7 years ago

“They were extremely helpful from Initial contact to arranging mortgage provider to helping with required documents. Extremely grateful to Emily and team for making the whole experience of applying for a mortgage very easy.”

Posted 7 years ago

“Approach was professional and fair towards me as the client at all times and I felt they were working in MY best interest at all times.”

Posted 7 years ago

“Tracy & Carly went the extra mile to find us the right product, kept us informed, were always available, friendly and helpful. Inspired our trust & confidence. Helen was also great on the admin and kept us informed. Thank you all”

Posted 7 years ago

“Prompt response, guided me through the remortgage process”

Posted 7 years ago

“I would definitely recommend Fair Mortgages. Robert, Helen and Adam have been fantastic. They are efficient and very pleasant to deal with. They also managed to secure us with a mortgage where others had declined.”

Posted 7 years ago

“I can not thank Emily and Helen enough! I had recently been dealing with another company who advised to wait until August and was willing to wait until I spoke with Emily who was upbeat and positive about the situation, she was so helpful offering the best advice and we decided to try our luck with fair mortgages. I am so pleased that I decided to go with Emily and we have now secured our mortgage offer! Emily and Helen calmed me down through the whole process, were there to offer advice and chase when needed. Emily even sent me emails while she was supposed to be on holiday just to keep me calm. I really can not put into words how much of a credit Emily and Helen are to fair mortgages. Thank you so much ladies for making our dream come true when others said this was not possible. Leanne and Phil”

Posted 7 years ago

“Fantastic service from the moment I picked up the phone. Kept me updated on a regular basis which was key for me.”

Posted 8 years ago

“Great prompt service by the team at fair. Really happy with them and will use again no problem”

Posted 8 years ago

“I can't recommend their services highly enough. From initial call to cash in bank in 4 weeks and that included the Christmas holiday period!! Very impressive response times to enquiries and a calming approach to a usually very stressful process. Thank you.”

Posted 8 years ago

“I am very impressed with Robert Gibb and Jennifer Cox at Fairmortgages, I would highly recommend them to my son who is wanting to purchase a property in approx 1 years time (and family friends and work colleagues who are thinking of buying a house). Both of them are professional, helpful and straight forward. The easiest mortgage I have ever experienced, thank you Robert and Jennifer. Karen & Ed Wilde x”

Posted 8 years ago

“So happy i chose Fair Mortgages. It was the most painless mortgage i've ever applied for and even when i was rejected for one mortgage because the advisors were able to secure me a range of alternative options within the hour. Staff were all professional, polite and friendly and it saved me so much time doing the whole process over the phone and by email. Thank You Fair Mortgages - it was a pleasure doing business with you and i'd definately recommend you to everyone i know.”

Posted 8 years ago

“Would wholeheartedly recommend fair mortgages. They have taken the pain out of navigating the mortgage maze especially in these times of more stringent lending criteria. Our transaction has been far straightforward with a number of false starts and even now as we move through the final stages, I know that I need simply pick up the phone or email and Rob or Adam K. will be able to help.”

Posted 9 years ago

“Used them for a remortgage. Very responsive when queried about your application.”

Posted 9 years ago

“Fantastic support. The team walked us through options step by step as we had no idea what was next, could not have become a home owner without them! They also stood out from other brokers we explored, we could not have been in safer hands”

Posted 9 years ago

“Adam was very supportive throughout the purchase of our first home, answering all our inane questions! We received great advice and guidance throughout the process, which we especially appreciated as first time buyers. Thanks to all!”

Posted 9 years ago

Fairmortgages.co.uk is rated 4.8 based on 100 reviews