Faith Financial Solutions - eDebtHelp Reviews

Name: Faith Financial Solutions - eDebtHelp
Rating: 4.91

4.9 Rating 868 Reviews

98 %

of reviewers recommend Faith Financial Solutions - eDebtHelp

Company Reviews

Questions

Metrics

4.9

Based on 868 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Email:

info@faithfinancial.co.uk

Location:

The Pinnacle, 170 Midsummer Boulevard, Milton Keynes
MK9 1BP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My case took too long to resolve”

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Posted 4 years ago

Hi, thank you for your feedback. We're always looking for ways to improve our service and agree that your case took longer than usual to get the outcome and we apologise for that. Sometimes things are outside of our control. We're really glad that your application was finally approved and that you'll be looking forward to writing off around 81% of your debt and will be legally protected from your creditors. Best Regards Faith Financial

Posted 4 years ago

“Great service Amin was really helpful saved me from struggling month to month and helped me out even when I was being a bit difficult top guy”

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Posted 4 years ago

“I did feel under alot of pressure when trying get my documents together. I also felt very overwhelming by the number of phone calls, text and e-mails I recieved asking to hurry up to provide certain information especially as I work full time.”

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Posted 4 years ago

Hi, thank you for your feedback and it'll definitely help improve our service. The last thing we want to do is make any of our customers feel under pressure as we're not your creditors and here to fix problems they are causing. We're really glad that your application was approved and that you'll be looking forward to writing off around 66% of your debt. Best Regards Faith Financial

Posted 4 years ago

“Took a while but it got sorted in the end. A lot of duplicate paperwork.”

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Posted 5 years ago

Hi Thanks for your feedback and sorry the process took a little longer than usual. We do try and make the process as easy as possible for all customers and we're glad your debt write off plan was approved. You are now legally protected from your creditors so hopefully that will be a big weight off of your shoulders. Thanks again Faith Financial

Posted 5 years ago

“Good at getting things sorted, however when they/IP wanted information they were neat worse than debt collectors but when I needed paper work the IP fell of the face of the earth.”

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Posted 5 years ago

Hi Samantha We're sorry to hear about the delay with the Insolvency Practitioner we referred you to and glad your application for debt write off was eventually approved. Thanks for your feedback. We'll let the debt solution provider we referred you to know so they can see how they can improve their service. Best Regards Faith Financial

Posted 5 years ago

“On the day of creditors meeting , person in charge of our case wasnt even present,case got postponed and never bothered to tell us even about it.So would not recommend this service to be honest.”

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Posted 5 years ago

Hi We're sorry to hear about this delay and glad your application for debt write off was eventually approved. Thanks for your feedback. We'll let the debt solution provider we referred you to know so they can see how they can improve their service. Best Regards Faith Financial

Posted 5 years ago

“The service was Ok”

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Posted 5 years ago

Hi Aya Thanks for your feedback. We are glad your application for debt write off was approved and hope that you don't have to worry about dealing with your creditors anymore. Best Regards Faith Financial

Posted 5 years ago

“Took a long time to get everything together and kept having to send the same documents multiple times. Felt like 1 step forward 2 steps back”

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Posted 5 years ago

Hi Thanks for your review. We can see that your case more complicated than normal however we're really happy that your solution was approved and all the effort was worthwhile. Thanks again for your feedback. Customer Care, Faith Financial

Posted 5 years ago

“Faith financial took care of everything and were so supportive throughout, they explained all my options clearly and throughly. I would highly recommend them! My only quibble is since my solution has been in place I have struggled to get hold of them, however this has no put my of them as they have completely changed my life. I know longer have the stress of worrying how I am going to pay everything off and sinking further and further in debt”

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Posted 6 years ago

“Not sure what you mean by asking how they made me happy”

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Posted 6 years ago

Faith Financial Solutions - eDebtHelp is rated 4.9 based on 868 reviews