Login
Start Free Trial Are you a business? Click Here

FashionEyewear.co.uk Reviews

2.6 Rating 257 Reviews
D
Happiness Grade

Phone:

0208 987 2400

Location:

426 Chiswick High Road, London United Kingdom

D

Refund - Average

50.00%
Industry Average
Awful Glasses wrong. Don't work Nightmare to get hold of Raised refund bank as just not interested Tried to raise a complaint but ignored me Stay clear
posted 4 months ago - David Short
I returned the item and asked for a refund, but as expected, their response is taking several days.
posted 9 months ago - Anonymous
I contacted a Fashion Eyewear representative through their website, and received a response a day later confirming the cancellation, and about a week later I received a full refund.
posted 1 year ago - Anonymous
At this point, I just want either my glasses or a full refund.
posted 1 year ago - Anonymous
When I raised the issue, they refused to take full responsibility and only offered a partial refund for the frames, forcing me to pay for useless lenses.
posted 1 year ago - Sohel Saiyed
The company just gaslit me, lied to me and refused to refund the entire purchase.
posted 1 year ago - MG
Received faulty glasses and lens were of a poor quality. On top of that, customer service were awful! So hard to get hold of (the phone rings out or they pick up and hang up on you soon after). Still waiting for my refund.
posted 1 year ago - Anonymous
Awful customer service. Exchanged emails back and forth about my package never arriving and they still refused to refund me. I provided them proof from a royal mail investigation which confirmed the parcel never arrived to me, yet I am having to go through my bank to claim my money back. Would never buy from here again.
posted 2 years ago - Anonymous
2 month ago I had bought A Prada frame, and it didn’t arrive even I had pay for faster delivery. No answer, no refund. Please DO NOT BUY ANYTHING TO THIS COMPANY . Please, please.. use Amazon it is safe and easy to return it.
posted 2 years ago - Carlos
As a result I was promised a partial refund (10%) which I’m still awaiting.
posted 2 years ago - Anonymous