Fast Loan UK Reviews

Name: Fast Loan UK
Address: 2 Falcon Gate, Shire Park, Welwyn Garden City
Rating: 4.73

4.7 Rating 233 Reviews

94 %

of reviewers recommend Fast Loan UK

Company Reviews

Questions

Metrics

4.7

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Email:

contactus@fastloanuk.co.uk

Location:

2 Falcon Gate, Shire Park
Welwyn Garden City
AL7 1TW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am trying to arrange to pay my loan back in full. The phone number on the website doesn’t work and the email bounced back. There’s an option to bank transfer the remaining balance over but I would like some sort of confirmation. I have had to write here as I have no other way to contact.”

Helpful Report

Posted 3 years ago

Hi Gina We are sorry that you struggled to repay your loan. Just to make you aware that upon taking your loan out you were provided with our Customer Care number. We also provided you with our email address and reference you would need to incase you ever needed to speak with us. I can see that your loan balance has been settled and a Summary of borrowing has been sent to your email address. If you have not received this please check your junk file. Once again we apologise for your issues. All the best Fast Loan UK

Posted 3 years ago

“The order was placed quickly and on time”

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Posted 3 years ago

“I needed to buy an air conditioning unit for my home office and the loan from Fast Loan helped me. The money cleared instantly. Easy process as well.”

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Posted 3 years ago

“Excellent customer service! Helped me in time of need and the process was very easy”

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Posted 3 years ago

“Same as others....applied for a loan hours ago . no confirmation..uploaded payslip..just no outcome at all.”

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Posted 3 years ago

Hi there, We are sorry that you had a bad experience with us. We do aim to get approvals back to customers as quickly as possible but during busy periods we can take a few hours to underwrite those loans that are not automatic approvals. Please check your junk folders as we would have responded via email with our lending decision. If you require further assistance please reach out to us at contactus@fastloanuk.co.uk. All the best

Posted 3 years ago

“Fast Loans...about as fast as a snail in slippers”

Helpful Report

Posted 3 years ago

Hi there, We are sorry that you had a bad experience with us. We do aim to get approvals back to customers as quickly as possible, but during busy periods we can take a few hours to underwrite those loans that are not automatic approvals. Please check your junk folders as we would have responded via email with our lending decision. If you require further assistance please reach out to us at contactus@fastloanuk.co.uk. All the best

Posted 3 years ago

“FLUK helped me out during a crisis and have been an absolute pleasure to deal with. Joe and Katie have gone above and beyond to support me and I will be forever grateful. Do not hesitate to use these guys.”

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Posted 3 years ago

“Excellent! Thanks for your help”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Really good company. The customer service was excellent. Helped me out of a tough spot. Thanks to Katie for all your help. I've also left a review on Google for you :)”

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Posted 3 years ago

“Absolutely brilliant 🤩 very efficient and friendly and also extremely understanding if you should have any difficulties.!!!!!!! Definitely recommend this company/service.!!!!!!!”

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Posted 3 years ago

“I had emergency surgery and was put on SSP here there was no way I could afford to pay being on SSP with a massive drop in wages thanks to fast loan theve arranged a plan for me which relieved a lot of stress thank you again x”

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Posted 3 years ago

“Very good lender. Helped me when I was struggling to repay my loan. Customer service was very good.”

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Posted 3 years ago

“Very good indeed no problems”

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Posted 3 years ago

“I’ve been experiencing financial difficulty over the past 18 months as I’ve been out of work due to Covid and only recently starting to get back on my feet, I’ve always spoke to Joe who’s been very helpful and understanding, we managed to agree a monthly repayment plan off £30 which is affordable to me, with a debt level off just over £500. These guys are very easy to speak too and very helpful. Would recommend them”

Helpful Report

Posted 3 years ago

“My customer manager Joe was amazing. Very understanding, friendly and helpful. Started the call anxious due to a difficult month financially and ended it with a smile and a massive weight lifted off my shoulders. Joe is an asset to your company. Many thanks. Tyrone Phillips”

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Posted 3 years ago

“Really satisfied with the service provided. No complaints”

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Posted 3 years ago

“Very easy to deal with and very efficient. They make it nice and easy to settle early as well”

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Posted 4 years ago

“Excellent customer service. Really happy customer.”

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Posted 4 years ago

“Helpful, friendly, Customer Service and quick and efficient overall service!”

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Posted 4 years ago

Fast Loan UK is rated 4.7 based on 233 reviews