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Fastway Couriers Ireland Reviews

1.1 Rating 670 Reviews
C-
Happiness Grade
C-

Customer Service - Average

57.58%
Industry Average
What makes their service exceptional is the level of attention they give to every client. They are committed to providing reliable solutions and ensuring the best possible outcome. Their platform is intuitive, efficient, and designed to simplify processes that would otherwise be overwhelming.
posted 2 weeks ago - Peter Harry
⭐ 1 Star (If I could give zero, I would) Absolutely disgraceful service from Fastway yet again.
posted 7 months ago - Siofra
Worst delivery service I've ever used. It took over 2 weeks for an order to be delivered. I sent emails trying to locate my delivery and got no response. I no longer never use any company that uses fastway for delivery as this is now the 4th delivery issue I've had with them
posted 7 months ago - Anonymous
Parcels constantly marked as delivered when they haven't. Parcels constantly dumped on the door step when there is a MASSIVE parcel box that the drivers walk past. Half the time they are on their phones and just don't look and throw it on the door step, that's if I'm lucky. Some are so lazy they dump it on the pillar in the rain. It's only fastway that do it! They used to be like this for years but then over the past couple years they got better for us but in the last 9 months or so it's gone back to the old lazy service, even the customer service is non existent
posted 8 months ago - Anonymous
I had no confidence it would ever be delivered, so I booked a same-day service with Captain Courier instead.
posted 8 months ago - Lloyd Edgar
I've told him that he is doing a paid service, not a favor to me, so he should deliver at any time after 9 am which is convenient for me.
posted 8 months ago - Anonymous
Fastway is absolutely terrible. It has been over a week and my parcel still hasn’t been delivered. Nobody answers the phone, and emails are completely ignored. The customer service is non-existent and the lack of communication is unacceptable. This is by far one of the worst delivery companies I have ever dealt with. I would never recommend Fastway to anyone.
posted 8 months ago - Anonymous
If giving Fastway zero stars for their service was an option that’s what I’d have picked.
posted 9 months ago - Anonymous
My parcel is sitting in fastway warehouse for 16 days. It seems the reason you cannot contact Fastway customer service is that they have switched it off due to being swamped with complaints. LY0005474241
posted 9 months ago - Anonymous
Horrendous company incompetent staff and useless customer service,how anybody uses this company is mind boggling,an important package I was waiting on has been in the Dublin depot for over two weeks,no contact phone number just a useless email that has no follow up,terrible experience
posted 9 months ago - KM