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Father Sons Reviews

2.3 Rating 105 Reviews
D
Happiness Grade
D

Customer Service - Average

50.00%
Industry Average
Bad service, bad quality.
posted 1 year ago - Martin
Purchased from them many times and quality is ok but sizing varies a lot. Moved out of UK and then found out their return and exchange policy is a total rip off and customer service sucks despite being a clear, long term customer. Been put off from ever buying again as a result.
posted 2 years ago - Jon
Clothes are excellent !! Love the quality and fit . However , The return policy and customer service is absolutely terrible !!! They don't send way bill info in the package , as they say the will , This prevents you from returning the item. I have sent well over 20 emails with no reply's . This is so unfortunate that they operate like this , I would have been a customer for life , sadly I won't purchase from them ever again.
posted 2 years ago - Rob Donaldson
To conlude I wouldn't recommend Father Sons for their poor quality fabric, poor customer service, and not abiding to consumer law.
posted 3 years ago - Roger
Ordered 4 items, took money and send nothing. Customers service is not responding. Do not recommend.
posted 4 years ago - Anonymous
horrible service, horrible products. Rude always. Never shopping again
posted 4 years ago - Anonymous
Terrible delivery system. They don’t give you a date of when they’re delivering. Then I get an email at 10:35 saying it will be delivered between 12:10-14:00 so I get home at 12 and the delivery driver came at 11:10! Now can’t re deliver for 7 days. Absolutely ridiculous delivery service.
posted 4 years ago - Anonymous
Their shirts are not cheap, so you should expect A* service and they fall short of this.
posted 5 years ago - Anonymous
customer service 0%. Unbelievable bad quality. never again
posted 5 years ago - Matthew
Shocking customer service - nil regard for delivery time. Over two weeks late/non responsive via email. No refund offered
posted 5 years ago - Beau