Finest Dental Reviews

4.3 Rating 1,123 Reviews
82 %
of reviewers recommend Finest Dental
4.3
Based on 1,123 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Finest Dental Reviews
Visit Website

Phone:

03330162093

Location:

Unit 18 station Close Potters Bar
Potters Bar
EN6 1TL

Write Your review

Tell us how Finest Dental made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Finest Dental 5 star review on 27th April 2018
Daisy Welch
Finest Dental 5 star review on 23rd December 2017
Joanne Ryan
Finest Dental 5 star review on 18th July 2017
Roberta
Anonymous
Anonymous  // 01/01/2019
I too have not finished invisalign treatment at the MK branch, so I am now contacting my credit card provider to try get my money back to go elsewhere. However I cannot fault Harps, Maria and Julie there, they have all been amazing throughout with my fear if dentists and had no idea until they stopped getting paid! Might make sense why Harps was working at two dental practices to ensure he had some wages coming in! If anyone knows what practice he has gone to, probably in London, please post on here as I dont trust anyone else to do my treatment :-(
Helpful Report
Posted 4 years ago
have had some problems but its not the mistake you make BUT HOW YOU SORT IT OUT that counts so at this stage ill say that finest dental have acknowledged my complaint and have indeed taken necessary steps to rectify so I will not leave a negative review at this stage. I would like to leave a good review once things get sorted. BUT they have now liquidated so never got to sort things out
Helpful Report
Posted 4 years ago
Hi John, We're glad to hear that Finest Dental have taken necessary steps to rectify your situation. We strive to put our patients first in all we do, please contact customercare@finestdental.co.uk where a member of our team can further assist you. Warm regards Finest Dental
Posted 4 years ago
Well finally my treatment is finished after a long haul bit fussy me but I love Ivana at cannon street and her beautiful bossy nurse..the tenacity of these pair is second to none..I was not happy with my upper right implant and Ivana kept going till it was right..and many thanks to Eddie who took over lab to make your dreams come true thank you so much you guys for your patience and understanding who were relentless until I was happy with look..absolutely wonderful thank you so much xxxx
Helpful Report
Posted 4 years ago
Approachable.. Helpful reception staff..
Helpful Report
Posted 5 years ago
Dlugo by pisac gdyz moje leczenie trwalo poltorej roku. Ogolnie to pol na pol z moja ocena wiec nie najlepiej to wypada na koncu. Wiele poprawek ktore gdyby nie to ze domagalem sie ich naprawienia to nigdy by to nie mialo miejsca. Ciecie na skroty, i krotkie wizyty ktore pozniej koncza sie ponownymi wizytami w tej samej sprawie. Fachowa robota dyrektora kliniki, gosc wie co robi ale sekretarki bardziej pala glupa i sie wysmiewaja niz sa powazne. Ogolnie nie polecam!
Helpful Report
Posted 5 years ago
Leicester Practice My original dentist up and moved back to Greece without any warning. I had spent some good time making a solid plan with Dafy and i was devastated to hear he had left. I now have a new dentist who barely has any idea about my case. I feel as though there was no handover and he's just following the basic Invisalign plan instead of making a tailored, careful plan for during and after my treatment, like i had with Dafy. Often there is confusion about dates i change my trays and next appointments, and i feel as though my future after my treatment is completed is unclear (i tried to explain what i had originally planned to get done after treatment but he just didn't seem to understand at all what i was saying - how can i trust someone to do the work if they have no idea what i'm talking about?) My process has been mostly okay so far (apart from an uncomfortable IPR experience that left my mouth filled with blood and continued bleeding into the next day) , but i feel a few bumps in the road ahead.....
Helpful Report
Posted 5 years ago
The staff were all really friendly. However they seem to have to many patients for no of bookings in a day and i never saw the same dentist and was never offered my 1 free refinement. It was great i could do the invisialign on finance.
Helpful Report
Posted 5 years ago
I gave 3 stars as the service can vary a lot depending on the dentist you get. I was very disappointed by the rushed advice and care I got by some of them. However, the director is amazing (forgot his name) and so is Ivana. I still have to finish my treatment though, so I will update this review in due time. Thank you Ivana! I would love to thank Aimee and Jordan (reception and coordinator). They are so incredibly good! They are professional, caring, empathetic, sweet and really skilled! They restored my faith in the practice when I thought I would go for another one. The company should promote them as any business would love to have such great stuff.
Helpful Report
Posted 5 years ago
I just completed the process of having three implants with Finest Dental. I was very apprehensive about the process; however I was very unhappy having to put up with a plate. I decided on Finest Dental after extensive research and reading the excellent reviews. I had a quote from a Dentist during my regular visits to Spain and a long discussion with a friend who had had the process completed in Hungary; however, on balance, Finest Dental came out as the best option for me. Overall the process was outstanding and I am very pleased with the result. There was some very temporary, minor discomfort but no actual pain. The process is not cheap, but compared to other quotes I had, the cost was less than I expected. Congratulations to all the staff for a job well done!
Helpful Report
Posted 6 years ago
First of all, I understood by the extremely low price for my 6 veners that it potentially won't be perfect but due to all the amazing reviews I decided to go ahead. My desire to do the veners was purely for esthetic reasons, I wasted a big, straight and white smile. At my first appointment I was told that my corner teeth were quite big and masculine so but shaving them down and make my teeth straigh it would look amazing. Funny enough my corner teeth are much more prominent now than they were before! And unfortunately my smile (teeth) is still not straight. I realised now afterwards that my jaw is not even so I'm not sure what else could have been done but I think that would be up to the dentist to inform me of my different options and also explaining about my jaw etc. All the appointments were done very quick and i was never told that this is the last 'try' before we put real veneers in. I guess by going to Harley street and pay triple the price you will get that extra costumer support and the feeling of not being stressed etc. The 3 stars I have given to the dentist as for overall I liked her but I felt that the whole procedure was stressed and rushed. I will be doing my teeth again at a different clinic and I will pay triple the price. But I wouldn't recommend anyone to do veneers here unless you are absolutely sure exactly how you want your teeth as there will be no real indications of how they will look like in the end (yes some fast and weird 'wax-fake teeth' that they put on to show you but then the dentist said that this is not how they will look like ) or a real and proper discussion prior to the procedure. I do understand that I should have done more research but I guess I just assumed that the dentist / clinic would help me with that.
Helpful Report
Posted 6 years ago
Even though I haven't had any work done at yet but I had my first appointment on Friday at Barkingside and was pleased so far with my first initial consultation. I will be having my next appointment at Liverpool Street and then from there I will start my treatment. I will be having extensive treatment done which I know will take quite sometime to complete but as long as I have my smile back then it will worth the wait. I only chose Finest Dental based on the reviews and so far my first appointment went fairly well. Am hoping to having my dental work done better than I expected it would be.
Helpful Report
Posted 7 years ago
matter resolved
Helpful Report
Posted 7 years ago
The staff are all lovely and at the first consultation I was made to feel at ease. The costs were all clearly explained to me as were the procedures and risks. However, neither of the two people I saw initially are doing my treatment (one has left, the other been promoted) and being a very nervous patient it was a big shock to see a total stranger, no matter how good they are, who was going to treat me. My fast braces are in but the bottom back bracket came away before getting home and there are no emergency numbers and despite having left two messages no response so currently feeling very isolated and concerned. Hopefully this is a minor blip and I will be able to update this review with praise and compliments in the months to come
Helpful Report
Posted 8 years ago
Hi Janette, Thank you for your feedback and apologies for your delay. I understand from the practice that we called you this morning to book your next appointment. Brackets with fixed braces do come off from on occasions and this could happen to anyone and can be quickly fixed with no charge. I have no doubt that your treatment will be a complete success and we look forward to seeing your end result. However, if you do have any concerns, please feel free to call Simon Riahi, our Clinical Director and the Dentist you originally saw on his mobile, 07794 623336. Kindest Regards Amy Joyce, Finest Dental
Posted 8 years ago
Finest Dental is rated 4.3 based on 1,123 reviews