“The service was quick. I emailed the company because an item I needed was not available at the time of ordering. It was added to the order without any fuss.”
“Quality of goods: Of course great, they are Finnish!
Quality of service: As above!
Delivery: Leaves most of the 'big guys' in shame, good info, quick and efficient!”
“Happy to receive products from the wife's home country. However, the goods are in the smaller packaging and does not allow you to order larger boxes for example Hapankorppu Rye just the small box. A real shame.”
“Not a great experience with UK Mail as couriers, but Finndeli were very quick to contact me, and ensure everything got sorted. Great customer service, and great products.”
“I'm writing this on my iPad and couldn't swipe over the stars. I would give 9 stars.
My order was left with a neighbour in the same street. Not a next door neighbour. We use housenames in this small village, not numbers, and evrybody knows evrybody so the driver only had to ask.
Regards
Sinikka Thomas”
“Placed the order on Thursday, received the parcel on Monday. A relatively large order very neatly packed into a surprisingly small box. Pea soup tins slightly damaged (but not broken). Website could be made more user-friendly. Overall happy however and delighted to find everything I wanted.”
“Very pleased with the goods but I felt there was not quite enough choice and that's why I gave four stars.
The delivery was great as I received the goods the next day after ordering.”
“Love the selection :) Quick delivery as well. One minus point for sending my password as plaintext in the registration confirmation email, you should fix that.”
Based on your suggestion, we've removed password from the confirmation email so it is not visible as a plain text anymore. Thank you for feedback, much appreciated.
