Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've ordered from company several times-I've always been happy with their service.””

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Posted 10 years ago

“Fast service. Great packaging. I even got a sweet treat in the box. Loved it. The range on the website is fantastic, and their style of writing is funny and friendly. I really enjoyed shopping with them.”

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Posted 10 years ago

“Excellent service strong packaging, items delivered next day, would definitely recommend to everyone xxxx Thank a you FIREBOX. XXXX”

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Posted 10 years ago

“Ordered my gift & received very promptly. Cant comment on how good it is as its for a xmas present but im hoping its going to be fabtastic”

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Posted 10 years ago

“If you like stupid but fun stuff that will always bring a smile to your face with fab delivery then this is the site for you.”

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Posted 10 years ago

“Very good. E-mails made me smile and i was kept up to date at all times. Best customer service experience for a while. Full marks”

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Posted 10 years ago

“Excellent customer experience as always”

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Posted 10 years ago

“Could not believe how quick delivery was! Definitely recommend to friends :)”

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Posted 10 years ago

“Brilliant online store! Loved the quirky emails!”

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Posted 10 years ago

“Great website with quirky products that have humorous descriptions. Emails to confirm order and despatch are very memorable! Really fast delivery and well packaged. Will definitely use Firebox again, would recommend.”

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Posted 10 years ago

“Always helpful. Very fast delivery. Great choice of products that are a high quality. Always recommend this site.”

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Posted 10 years ago

“Thank you. You were very helpful when I ordered over the phone and a super quick delivery. Love the bottle and thanks again.”

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Posted 10 years ago

“I want to prance around in narwhale slippers and a reindeer 3some jumper whilst drinking unicorn tear gin out of the magical unicorn mug. I love everything about this website and the glorious people who created it. Thank you. xxxxxxxxxxx”

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Posted 10 years ago

“Excellent service. Quick delivery and even a bag of sweeties :-) Haven't had rainbow drops for years!”

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Posted 10 years ago

“Helpful staff, excellent product, will continue to use and recomend”

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Posted 10 years ago

“A wonderful website with a lot of humor! You can find fun gifts for everyone (including yourself) in good price and really good quality.”

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Posted 10 years ago

“This was my first order with Firebox and I was really happy with all aspects of my order, from email confirmation ( very funny and made me laugh) to say my items had been dispatched, fast delivery and all products of good quality. I would recommend anyone to use Firebox”

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Posted 10 years ago

“Never disappointed with Firebox. Love the quirky emails and the products are always top notch. A definite recommendation from me!”

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Posted 10 years ago

“Easy website to navigate. Great selection. Easy to order. Delivery good. Packaging excellent & love those quirky emails you send.””

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Posted 10 years ago

“Trouble-free ordering system. Very prompt despatch. Present for Grandson - at his request.”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews