Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their service both before and after (the latter is the most impressive) they take your hard earned cash is always ABSOLUTELY FANTASTIC! Oh and if there was an Excellent option above i'd have ticked it.”

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Posted 10 years ago

“In the years I've been dealing with firebox I've never had a single issue they are a very professional company run by folks who obviously enjoy what they do”

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Posted 10 years ago

“Not only are Firebox an incredible source of amazing gift ideas, but they have possible the greatest customer service I have ever encountered. They are so funny, sassy, generous and fun.”

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Posted 10 years ago

“Brilliant website, easy to access, can find anything you need (and more!) highly recommend to everyone. Great personal touch to emails they send!”

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Posted 10 years ago

“Love the website, very quirky, fun and always a great experience.”

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Posted 10 years ago

“Excellent experience. Very efficient service and the products very much lived up to our expectations.”

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Posted 10 years ago

“Crispin loved the Gift !”

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Posted 10 years ago

“Great gear, fast delivery, well packaged, what more could you want”

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Posted 10 years ago

“Always excellent, fast service and well-packaged. Will always use as a go-to for something geeky.”

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Posted 10 years ago

“This was my first purchase with Firebox and I have to say their emails are hilarious! Loved the candle. I will definitely be purchasing more stuff from them!”

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Posted 10 years ago

“Super quick service! Always love ordering from them! Never had a bad order”

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Posted 10 years ago

“Fantastic. On time. Great stuff for all kinds of tastes.”

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Posted 10 years ago

“Firebox worked very well and it delivary was fast. I liked the humoristic deliverystatus they used!”

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Posted 10 years ago

“Five word review: Absolutely brilliant”

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Posted 10 years ago

“Brilliant communication, well packaged and quick delivery”

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Posted 10 years ago

“Excellent service! Delivery is quick, packaging is lovely, amusing emails as always. Superb.”

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Posted 10 years ago

“Always a pleasant experience buying from fire box, and such unique/crazy things to choose from while shopping!”

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Posted 10 years ago

“Excellent. The tiles were out of stock when I ordered but actually arrived very quickly and in plenty of time for my husbands birthday!”

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Posted 10 years ago

“This was our first experience but not our last! Unique products, refreshingly friendly, unparalleled customer service! A "warm fuzzy" company! :)””

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Posted 10 years ago

“Fast shipping, great product catalogue, loved the delivery box”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews