Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox seem to have it all figured out. They have an attractive, well thought out website, loads of great products, well written product descriptions, lots of useful pictures, and something for every price point. The correspondence following orders is always humorous and informative, and leaves you feeling that you are genuinely valued as a customer. I think I'm a little in love with Firebox!!”

Helpful Report

Posted 11 years ago

““Excellent, quick efficient and packaged well. A+ *********** ” Thanks FIREBOX YOUR ACE”

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Posted 11 years ago

“Firebox is awesome. I get all my random crap from this site. Its just amazballs. Great communication and everything is always perfect and delivered on time. Just wish they didnt have to charge for the products.”

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Posted 11 years ago

“Great products, super fast delivery and great communication. I love Firebox with all my heart.”

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Posted 11 years ago

“I love Firebox, not only the service is unique, they truly worry about you and your order. This is how all companies should work!”

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Posted 11 years ago

“A very original website to amaze all my friends with original gifts! I love it!”

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Posted 11 years ago

“Good stuff, high quality and delivered promptly - sorted!”

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Posted 11 years ago

“Firebox is great! My pre-order shipped on time and arrived in great time. Everything as described and the packing was very nice! USA customer.”

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Posted 11 years ago

“Quick delivery and top quality goods. Recommend to everyone who can easily have a laugh”

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Posted 11 years ago

“A delight to buy from, as usual. They always have great products on sale, I haven't seen anything on there that I wouldn't love to own! One of the best on-line shops.”

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Posted 11 years ago

“Quick delivery and my son was soo happy with it. I even had a taste very nice lol”

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Posted 11 years ago

“Brilliant site, fantastic and unusual products and they always have great delivery. I couldn't recommend then highly enough!!!”

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Posted 11 years ago

“Brilliant product, as described and good delivery service”

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Posted 11 years ago

“Everything Was Great You Guys Are Awesome Keep It Up Keep Selling Cool Things I Didn't Know You Guys Were Located Out Of The US So That's Pretty Cool”

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Posted 11 years ago

“Excellent job by Fire box! I received a package that was broken into and the contents were removed. I wrote a feedback to Fire box and they responded by offering to pay me my money back or resend my package! Of cause I wanted a new pack from awesome Fire Box!”

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Posted 11 years ago

“Firebox are customer orientated and I would definitely recommend them to every one I know. They have delivery and firebox take care in their parcel delivery, adding little extras in each package. I would purchase from Firebox again and they have a wide range of products to suit all individuals.”

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Posted 11 years ago

“The product is excellent - well packaged and delivered well on time! My daughter, I know, will love it!!!!j”

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Posted 11 years ago

“I am a frequently returning customer to Firebox. Every time i have bought with them i have been happy, if not impressed with the products and service they provide. I was particularly impressed with their next day delivery. I recently ordered something just 15mins before the next day delivery deadline and paid £8.99 for next day morning delivery, totally expecting for it to turn up close to 12am (the delivery deadline) but instead it arrived at 10am!! Very impressed! Speedy, reliable service. Will continue to use firebox!”

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Posted 11 years ago

“Will use you again you are TIP TOP So thank you”

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Posted 11 years ago

“The item I wanted was a gift which was out of stock and took quite a while to come back into stock due to it's popularity. However, once I was alerted that it was in stock and available to order, the process ran perfectly. I placed the order and the item was delivered the very next day. It is worth shopping with Firebox if only for their highly original confirmation emails and dispatch updates, which make a great change from the normal boring run of the mill ones!”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews