Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome! ;)”

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Posted 11 years ago

“Without firebox everyone i know would receive book marks and stamps”

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Posted 11 years ago

“Quirky and Brilliant items and great delivery service to boot! Heck, Even the confirmation emails they send are entertaining =D”

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Posted 11 years ago

“Very good service from a very friendly team. Was sent a pack of jelly sweets, would've preferred chocolate, but they were free so appreciated them very much. Thank you.”

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Posted 11 years ago

“Great variety of gifts for most ages & the delivery was very prompt!”

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Posted 11 years ago

“Perfect gift and perfect customer service. Loved the humour, backed up by great performance. Product was unique and a fantastic gadget as a very reasonable price. Highly (and I mean it!) highly recommend.”

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Posted 11 years ago

“This site is amazing, it had really original products and decent prices. The staff are very customer orientated as well so will help where ever they can”

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Posted 11 years ago

“Great communication, speedy delivery, happy to deliver to a business address and the package was immaculate. Not even a scratch. Padded with brown paper and all items were safe.”

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Posted 11 years ago

“Fast quality service - very pleased with product - will add fun to the party. Will definitely use Firebox again!”

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Posted 11 years ago

“Honestly one of the best websites ever for online shopping! Everything arrived on time, every box comes with little sweets on it! So lovely definitely shopping here more often”

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Posted 11 years ago

““Firebox are GREAT! The product range is great, the customer service is great, the post sales....you get the drift.... No?....THEY'RE GREAT!!””

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Posted 11 years ago

“Friendly communication and great range of weird and wonderful products!”

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Posted 11 years ago

“It came really quick, and the overall item was excellent. Thank you very much”

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Posted 11 years ago

“Always a pleasure purchasing from firebox .”

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Posted 11 years ago

“10/10 would fire box again”

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Posted 11 years ago

“I enjoy shopping with Firebox. You are dealt with good humor at every stage. The products are very good.”

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Posted 11 years ago

“Customer service = impeccable. Besides the package taking longer than I would've liked to arrive, Firebox is perfect!!”

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Posted 11 years ago

“Awesome as always! :)”

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Posted 11 years ago

“Very good! Quick delivery, good product descriptions”

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Posted 11 years ago

“The unique, quirky and fabulous customer service was so impressive I shared it with my colleagues and managers, we work in an executive complaints dept and this brought a smile to many faces and I've no doubt many more customers. Loved, loved, loved this experience!!”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews