Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For Father's Day I purchased a mystery box, it was mysterious. Then when it was opened it was no longer mysterious but was filled with items from the firebox website. I though perhaps coordinates to a location of intense intrigue, or maybe unicorn DNA, but instead there was a chocolate spanner a whisty glass, and booze spread and a wallet ninja. My dad liked the items so all was not lost.”

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Posted 11 years ago

“I love Firebox, it's so quirky! I asked a question about a product and someone got back to me in a couple of hours.. They put so much effort into everything they do!”

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Posted 11 years ago

“Firebox are a fantastic company to buy from; ingenious ideas galore for presents and even special gifts for yourself. I found a range of things for my girlfriend's birthday which ranged from useful and thoughtful, to outrageously hilarious! And I added in an order of pokemon soap for myself as I couldn't resist! Their quirky confirmation emails and correspondence are also light and funny, taking the monotony out of online shopping, with the same old details being sent out! Delivery was quick and everything was well protected in the box too. 5*!”

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Posted 11 years ago

“Great website for cool satisfying gadgets and gifts for everyone.”

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Posted 11 years ago

“Brilliant, i love using Firebox!”

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Posted 11 years ago

“great service I am a returning customer and it still offers the same high quality standard that I experienced the first day 10 out of 10 top notch”

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Posted 11 years ago

“Firebox is a one-of-a-kind firm that we all need in our lives. Awesome products, awesome service and awesome communication. What more can I say other than you guys are errrrrr AWESOME x”

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Posted 11 years ago

“Firebox is a one-of-a-kind firm that we all need in our lives. Awesome products, awesome service and awesome communication. What more can I say other than you guys are errrrrr AWESOME x”

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Posted 11 years ago

“Fantastic customer service!”

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Posted 11 years ago

“My order arrived faster than expected. The packaging was eye-catching and fun plus I got pleasant surprise when I unpacked my item and found a complimentary bag of sweets which really made me smile. Would definitely recommend to everyone!”

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Posted 11 years ago

“Love the site, love the humorous approach, very refreshing. Have recommended site to friends.”

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Posted 11 years ago

“An excellent company to do business with. If only all companies were like these life would be a far more pleasant place to be.”

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Posted 11 years ago

“Bought these Firebox items for my son-in-law from his daughters. He loved them and so does my Granddaughter age 5. She uses his cell phone app to fly the copter all by herself and safely in the house. Great purchase.”

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Posted 11 years ago

“Firebox is one of the best websites I had ordered stuff from I love the April fools jokes they do and the relaxed but efficient style they do things never had a problem with then and tell all my friends about the website I will continue to buy products from their website Tim Taylor from York”

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Posted 11 years ago

“Delivery is always faster than expected, I've ordered from Firebox a number of times and so have others that I've recommended them too and there has never been a problem. :)”

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Posted 11 years ago

“great website, great service, great products.”

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Posted 11 years ago

“Firebox is fab, just fab!!! Oh and have I mentioned just how fab they are?”

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Posted 11 years ago

“Great Product! Dad loved it. You get so much more than your monies worth :)”

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Posted 11 years ago

“Great easy transaction, No problems at all!”

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Posted 11 years ago

“I love Firebox. More than the film Twister. And that has some class acting from Helen Hunt and Bill Paxman. Orders are always on time, the packaging is incredibly fun, feels like I get a gift even if I'm buying something for someone else! Great range of products for those picky pesky people.”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews