Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Painless process Quality guft”

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Posted 11 years ago

“Painless process Quality guft”

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Posted 11 years ago

“Another quality experience with Firebox. Good products, good service.”

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Posted 11 years ago

“This company are so quirky. It makes ordering so much fun! They have reasonable prices! (I bought EVERYONE's Christmas presents from Firebox last year!) orders arrive oh-so quickly also. I could not recommend this company enough. HIGHLY HIGHLY recommend.”

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Posted 11 years ago

“This is a GREAT company to deal with. Friendly, prompt and courteous. Would thoroughly recommend them to everyone. Keep up the GREAT work”

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Posted 11 years ago

“Arrived quickly and I'm extremely happy! Thank you!”

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Posted 11 years ago

“Lovely quirky gifts for all. Blinkin marv service too. Recommend”

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Posted 11 years ago

““For an international transaction, this was the best experience I've experienced. ””

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Posted 11 years ago

“Absolutely flawless transaction but its what one expects when dealing with firebox.”

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Posted 11 years ago

““Firebox is my go-to place for shopping gifts for my friends. They get just as surprised every time they receive a gift!””

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Posted 11 years ago

“The whole process of ordering was quick, super simple and easy, and with a huge selection of must have's, what more could I ask for...”

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Posted 11 years ago

“Well designed website and easy to use. Loads of really cool items at great prices with quick delivery. Firebox hits the spot that other online shops can't reach! Do it!”

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Posted 11 years ago

“Brilliant service!”

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Posted 11 years ago

“The order arrived very swiftly (within 24 hours) and despite some scuff marks to the packaging, all was in order. The overall experience was very easy and made pleasantly enjoyable by Firebox's fun dispatch emails!”

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Posted 11 years ago

“Always get good service with fast delivery.”

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Posted 11 years ago

“Great fun dealing with Firebox.com - easy website to use and great items on sale, and the amusing correspondence from them is a bonus, really made me laugh & made the service seem very personal and fun.”

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Posted 11 years ago

“As always flawless buying process and extremely fast delivery”

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Posted 11 years ago

“Great products and superfast delivery. The additional surprise packet of rainbow drops made my day. Excellent customer service.”

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Posted 11 years ago

“Shopping at Firebox was a very unique experience - not because they sell so many cool and cute things you don't find elsewhere, but because they always have chuckleworthy descriptions, even in the tiniest of details! Customer Service was pleasant and very prompt, and items came properly packed and in good working condition (: Prices are on the steeper side, but if you don't mind paying a bit more for quirky items and good customer service, this is the place to shop at!”

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Posted 11 years ago

“wanted a gift for a friends birthday and had to call to find out if the gift would be delivered on time before i ordered it. the advisor i spoke to was very helpful and a delight to speak to, i would highly recommend this site to everyone”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews