Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent firm to do business with.”

Helpful Report

Posted 11 years ago

“Always enjoy browsing the website. I often pick gifts then work out who I can give them to!”

Helpful Report

Posted 11 years ago

“Great experience overall with Firebox. Fast delivery, excellent packaging and great product. One of the things I ordered wasn't in stock and I was given a delivery date of over a week and even that was delivered with a few days. I'd definitely recommend.”

Helpful Report

Posted 11 years ago

“Great service, superfast delivery.Can not fault them at all. look forward to dealing .with them in the future. They seem to love and enjoy what they are doing !”

Helpful Report

Posted 11 years ago

“I love Firebox, I'm constantly window shopping for things I want and it's my go-to website for birthdays! The delivery is also super quick!”

Helpful Report

Posted 11 years ago

“Easy to use website, brill gift, excellent packaging.”

Helpful Report

Posted 11 years ago

“Having always been a lifelong fan of Lego I decided to invest in some 3d models of the heads of my wife, grandson and myself. I did fear that they would not be very lifelike but WOW!! They are absolutely amazing. Anyone who likes Lego must have one of these. Excellent service and a superb product well done Firebox.”

Helpful Report

Posted 11 years ago

“Can always find a fun , useful gift from these guys , and ultra quick delivery , highly recommended.”

Helpful Report

Posted 11 years ago

“Loved your emails - made us all laugh. Product was packaged really well, arrived very promptly, and the kids are over the moon with their slush mugs. (Just like the one I had when I was younger.) Thanks again”

Helpful Report

Posted 11 years ago

“Refreshingly different and exceeded my expectations, fabulous service”

Helpful Report

Posted 11 years ago

“I bought a virtual reality headset from Firebox, nice product. The customer service is also excellent, the people that work there are helpful, friendly and have a good sense of humour. All in all a good comany to deal with.”

Helpful Report

Posted 11 years ago

“Never disappointed, always delighted! Fab products, service and humour! Keep it up Firebox!! :)”

Helpful Report

Posted 11 years ago

“Firebox definitely gives you the opportunity to buy the unusual for that hard to buy for person. I had an enjoyable time viewing the odd, strange and wonderful gift ideas on offer. The gadget box was a great find and my son was delighted with it and its contents. Firebox communication is excellent and 'entertaining', well done.”

Helpful Report

Posted 11 years ago

“Goods arrived within a few days, no problem at all. Exactly as described and packed to perfection. Don't hesitate, Firebox is great!”

Helpful Report

Posted 11 years ago

“They're fabulous, customer service is second to none!! I just love them. :)”

Helpful Report

Posted 11 years ago

“PERFECT GIFTS AS USUAL !!!!!!!”

Helpful Report

Posted 11 years ago

“Excellent products and trulyoutstanding customer service. I'll definitely be shopping here again!”

Helpful Report

Posted 11 years ago

“Amazing stuff, great emails”

Helpful Report

Posted 11 years ago

“Firebox quality of service combined with the humour used is unparalleled. Great as always:)”

Helpful Report

Posted 11 years ago

“Fantastic experience all round, would recommend and your witty little comments make me smile heaps x”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews