Firebox Reviews

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient delivery with a beautifully designed box that wasn't at all battered. The choice of protective packaging was top notch too. Let alone the product itself was 10/10.”

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Posted 11 years ago

“great website, very professional with unique sense of humour”

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Posted 11 years ago

“You guys are doing a first class job keep up the good work ???????????????? first class service first class products and first class delivery What more can a girl want x”

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Posted 11 years ago

“ITS GREAT”

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Posted 11 years ago

“I love their cool sense of humour!”

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Posted 11 years ago

“Great customer service, great product, well packaged with very speedy delivery. Arrived in half the time they said it would!”

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Posted 11 years ago

“Great products, good service”

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Posted 11 years ago

“Awesome experience. Firebox is always speedy and easy to use with some amazingly quirky items! Love it!”

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Posted 11 years ago

“Excellent, found what i wanted, ordered it, it turned up, with extra sweets. Can't ask for much more.”

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Posted 11 years ago

“Very quick delivery and very nice product 5/5”

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Posted 11 years ago

“Pretty great - ordering etc. was pretty standard, website copy and customer experience is very well put together.”

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Posted 11 years ago

“Very cool site, and my order arrived promptly.”

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Posted 11 years ago

“My son showed me the Firebox website a while ago, some pretty amazing and unusual stuff on! Excellent service. A breath of fresh air to come across a company who have people with a sense of humour. They should start doing staff training courses for companies employing rude, miserable people - the world would be a better place!”

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Posted 11 years ago

“Firebox never fails. Always a wonderful selection of gifts. Unusual, unique and quirky. Gets me out if a tight spot when I'm stuck for ideas. Deliveries quick and efficient. No complaints whatsoever.”

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Posted 11 years ago

“Too legit to quit.”

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Posted 11 years ago

“One of the best web sights out their they are a good old bunch of funny guys and girls u would rate this place 10\10 every time because of their funny way of dealing with things and amazing products that you will not find any where else just a beautiful sight you should go take a look”

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Posted 11 years ago

“A great company - Packed to the rafters with goodies and a great service to boot. 5 stars.”

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Posted 11 years ago

“you sell stuff not available in shops just love,LUV your commemts,thanks for thr sweeties in the parcel”

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Posted 11 years ago

“Great and friendly service - thank you!”

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Posted 11 years ago

“Another great purchase, not able to find this stuff anywhere else, especially the Queen of Queens Vodka, and a shot of that soon wakes you up? (or puts you to sleep if you take to much) I have used Firebox before and like they say "It's not for everyone", true, but OK for me and my son as he is the recipient of most of the stuff I buy. Though I am mean with the alcoholic drink, it's to good to give away. And I can track my order and know when to expect it without the annoying cards being pushed through the letterbox detailing how you can get you delivery with a lot of messing about. Anyway thanks Firebox another good purchase and exactly as promised, Regards. Dave Sharp.”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews