Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firebox prices sometimes seem steep, but when they have a product you want, it arrives quickly and with sassy commentary. Overall they're a retailer who want to have fun and pass it along.”

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Posted 11 years ago

“Service as I hoped and with humour.”

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Posted 11 years ago

“Once I placed an order and Firebox sent a little pack of gummy candy with it. Since then, Firebox became my favorite thing.”

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Posted 11 years ago

“Excellent fast service - thanks. Great communication and delivery was faster than expected.”

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Posted 11 years ago

“Even though my first delivery went astray, a more expensive replacement was Recieved the following day. The whole thing was handled very proffessionaly by a helpful and polte young lady. Many thanks.”

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Posted 11 years ago

“Words fail me, you are, without doubt the nicest company I have ever used online to buy gifts with a difference. You make a difference.”

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Posted 11 years ago

“Always a pleasure ordering from firebox, items are always good quality and well packaged and customer services are quick to respond”

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Posted 11 years ago

“Fantastic bit of Kit,going to order more when able”

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Posted 11 years ago

“Firebox said what the 12 in 1 kit did and they did not let me down. It exceeded my expectations. The delivery and packaging were excellent and I shall definitely use them again.”

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Posted 11 years ago

“I love Firebox. So many unusual gifts. Always make the gift receiver very happy and often causes lot of comments from friends about how cool stuff is.”

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Posted 11 years ago

“Great gift ideas and a quirky and amusing company which still remains efficient and professional.”

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Posted 11 years ago

“A fast service and item arrived as requested on a Saturday. I also ordered the item to be "crap wrap" as it was a gift for my fiancé and certainly makes you laugh when you open the box. I hope the crap wrapper gets a good wage for his skills with selotape.”

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Posted 11 years ago

“Always something exciting about visiting the Firebox website - Every time you go on you can always find something of interest that would suit yourself or find something that would suit someone you know as a surprised gift! Birthdays/ Christmases - Always the first website I check these days! Would highly recommend! =]”

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Posted 11 years ago

“Amazing loved the speed of delivery, and the complimentary sweets”

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Posted 11 years ago

“I have used Firebox on many occasions for presents and treats. I have nothing but praise for the product range and service. It's my first choice for unique gifts and fun items, and have never had a problem or disappointment.”

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Posted 11 years ago

“Ordered a VR Headset for my Android Phone (OnePlus One) Fantastic, can't believe how fast it was dispatched and received (literally next day and I ordered around mid-day the day before...) And it's nice to be kept in the loop every step of the way! A******* Thanks Firebox!”

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Posted 11 years ago

“Yet again had speedy delivery and gift came in great condition...also love the fact i get free sweetis when i oreder stuff”

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Posted 11 years ago

“I really enjoyed using this site; even better than the underpants I bought (and trust me, it's hard to find something I love more than pants featuring brightly-coloured scenes of cartoon violence) were the confirmation emails. I'd buy from Firebox again just to giggle at their online correspondence.”

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Posted 11 years ago

“Awesome! Great service, Quick delivery, Very Happy!! ????”

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Posted 11 years ago

“yes very good product”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews