Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy, fast, well run, never had a better website to browse regular updates as well as well written emails that make you laugh”

Helpful Report

Posted 11 years ago

“Delivery was free and one day dispatched pretty much overnight and was left with my security of my apartment with no need for me to go pick it up at a post office. Would definitely order again. (I ordered the wifi smarter kettle and cover which I also reccomend!)”

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Posted 11 years ago

“Did exactly what they said. Ordered one day, kept advised every step of the way and the package arrived the very next day. Outstanding service”

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Posted 11 years ago

“A brilliant experience from order to delivery, usually online shopping is pretty boring but firebox make it fun. Love the emails.”

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Posted 11 years ago

“Firebox is just GREAT! Especially when you have to buy a gift for the guy who "has everything" there is always something unusual and wacky to find. The sense of humour of these guys (gals) at Firebox is brilliant, they're really good fun. Service is exceptional and always with a (virtual) smile - their e-mails always bring a smile to my face, I even save them in a folder just so that if I ever feel down I can re-read them and have a laugh. So, you folk out there, start buying from Firebox and know your purchase will be delivered to you quickly, safely together with those great big (virtual) smiles. Oh, and their little pressies in the parcel are always well received. Thanks Firebox. xx”

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Posted 11 years ago

“One of the Best online ordering sites ever, couldn't believe my order came the very next day. What do I buy for my Sons Birthday? Great gift ideas Firebox is Brilllant!”

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Posted 11 years ago

“Fabulous!! customer services are beyond the pale....best online company I have ever dealt with!!”

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Posted 11 years ago

“For quirky gifts for everyone no matter how normal or otherwise - firebox wins everytime. Just brilliant.”

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Posted 11 years ago

“Good selection of items quick delivery i will buy from firebox again!”

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Posted 11 years ago

“Prompt delivery, cheap and excellent quality items, my new favourite gadget shopping website!”

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Posted 11 years ago

“Bloody fantastic!”

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Posted 11 years ago

“Excellent service yet again.lovely quirky goods.always happy with firebox.”

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Posted 11 years ago

“Perfect, ver yfast deliver. Great company, always quick to help out if there is a problem.”

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Posted 11 years ago

“Amazing website love the products and the service I can't recommend them enough”

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Posted 11 years ago

“Excellent and quirky and timely and a pleasure all around! Brought a smile to my face to see my package on my doorstep after a stressful day! Wish you delivered to the US!”

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Posted 11 years ago

“Great. Easy ordering, fast delivery, great product”

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Posted 11 years ago

“This is a refreshingly excellent company.”

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Posted 11 years ago

“I highly recommend this site. I have bought several items in the past and the tracking process is simple and easy to follow. Delivery was prompt and securely packaged. The humour given in responses/acknowledgements gives one a sense of an easy-going team without compromising the professionalism of the company. My item came undamaged and very happy with my purchase which is a gift for my god-son over 4000kms away. Can't wait to see his reaction!”

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Posted 11 years ago

“Fast easy and quality. A massive thumbs up .x”

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Posted 11 years ago

“I found Firebox a pleasure to deal with good service, delivery and excellent communication. Impressed by the comical emails, they made me smile would definately use them again”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews