Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing!!!! Chocolate from around the world bought. Ordered on wed 18th March 2015, delivered 19th march, 2015 lunchtime!!! Curry and chips is weird but lovely!!!”

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Posted 11 years ago

“Great - love the quirky messaging - hats off to your copywriter! Super fast delivery too.”

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Posted 11 years ago

“Amazing service!”

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Posted 11 years ago

“Great website. Great range of products from the extremely funny through to downright useful. Order was dispatched pretty much the same day and arrived the day after. Would recommend to friends and family - not necessarily to my aged parents though! I made a mistake on my order because the delivery address was different to my billing address. I telephoned and it was sorted out straightaway. Very satisfied customer :)”

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Posted 11 years ago

“Wonderful e-mails. Got my package really quick. Will surely order from Firebox again.”

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Posted 11 years ago

“Excellent product choice, awesome delivery times and a free pack of sweets with the delivery (bribery always works)”

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Posted 11 years ago

“This site has some super funky items. Try the BLUE beer amazballs on the pupils and even better going down your throat!!”

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Posted 11 years ago

“Brilliant and quick customer service - cannot complain at all”

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Posted 11 years ago

“Firebox is my new favourite go-to for gifts, gadgets and general amusement! The website is great, the emails amusing, the response are prompt and everything I've ordered has been excellent quality. I'm even impressed with the delivery service - when the courier tried to deliver to my office on a Saturday (when we were closed) he phoned and came ot deliver to the resturant I was having lunch at!”

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Posted 11 years ago

“Delivery was prompt and well packaged.. And thanks for the sweeties..xx”

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Posted 11 years ago

“I had to phone customer service at Firebox and it was impeccable love the stuff they sell love the staff always happy to help”

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Posted 11 years ago

“Firebox makes me happy.”

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Posted 11 years ago

“Love Firebox, always makes me smile. Great for those interesting and unusual presents. Excellent service every time.”

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Posted 11 years ago

“Firebox were great, there was loads of communication both from firebox and from the delivery company yodel. A really speedy service, well priced and if you haven't noticed from the website, good humoured throughout. I have recommended to friends and family. You should use them too.”

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Posted 11 years ago

“The overall experience with Firebox was excellent from start to finish. Online purchase which was simple and easy to navigate. Despatch was prompt and was assisted with updates and parcel tracker. Product arrived well within time allocated and item was well packaged which would reduce prospect of damage occurring. Since postage was free was surprised item arrived so quickly”

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Posted 11 years ago

“i wouldn't even consider buying random products from anywhere else, this website is brilliant”

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Posted 11 years ago

“Best website I buy from. Brilliant products, good prices and timely delivery. I just wish they stocked even more!”

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Posted 11 years ago

“Excellent. No complaints.”

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Posted 11 years ago

“Firebox is gadget heaven. With something to satisfy even the fussiest of folk, you are bound to enjoy. Everything from the hillarious lingo and eye catching packaging, to the impressive range of stuff available will leave you wanting more! 10/10 for a well designed company with a hard working team behind the scenes.”

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Posted 11 years ago

“I cannot stay off this site! Might as well make my wages out to them. Plus makes you look like an absolute boss at gift giving!! Definitely would recommended them until i cant speak anymore”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews