Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the socks, and great delivery. Love this site!”

Helpful Report

Posted 11 years ago

“interesting and unusual choice of gifts. Quick delivery.”

Helpful Report

Posted 11 years ago

“Fantastic product, super fast delivery, every easy to use website and great value for money.”

Helpful Report

Posted 11 years ago

“Smooth and stress free, unlike a holiday in Jersey with their stupid traffic signs and slippery roads.... :(”

Helpful Report

Posted 11 years ago

“Excellent service, good products, speedy delivery, what more could one want. I am never disappointed with Firebox”

Helpful Report

Posted 11 years ago

“Always a pleasure, the first place i go for gifts”

Helpful Report

Posted 11 years ago

“Best website around! Anything you could possibly think of and more. A great website to visit when in doubt for a gift!”

Helpful Report

Posted 11 years ago

“Great unusual products great service”

Helpful Report

Posted 11 years ago

“Good delivery time and well packaged”

Helpful Report

Posted 11 years ago

“A very helpful company, and the emails from them alone are worth the purchase price ;-)”

Helpful Report

Posted 11 years ago

“Superb Company, Friendly, Great Shopping Experience and Great Comms !!!! Recommended !!!”

Helpful Report

Posted 11 years ago

“Service is first rate and it's great to be able to chat over phone too. Beware their next day delivery firm who messed me about and kept me in for 2.5 days as delivery was urgent BUT good old FB gave me a refund and allowed me to keep the replacement parcel too. (Which I had offered to return to them). Wow! Outstanding.”

Helpful Report

Posted 11 years ago

“awesome company, I've ordered from them at least 6 times, and to be honest ive never ever had a problem, theyre always entertaining and friendly. its the first site me and my fella check if were struggling with ideas for presents and they never fail :)”

Helpful Report

Posted 11 years ago

“excellent service and products....good for unusual gifts”

Helpful Report

Posted 11 years ago

“Great, your emails always make me chuckle to myself, so refreshing amidst the usual formal, boring ones”

Helpful Report

Posted 11 years ago

“Verry fast and trouble free procedure. So pleased with product which was just as described on the website.”

Helpful Report

Posted 11 years ago

“I would describe my Firebox experience as being “Absolutely Fantabalistical!””

Helpful Report

Posted 11 years ago

“Great site, easy to use, excellent service. Safe environment. Loved your email updates on my products, the status of my delivery, made me feel valued as a customer. You bet I'll recommend you and Yes I'll be back. Very proud of my glasses (they aren't all for me honest!) - I'm bragging about them already. x”

Helpful Report

Posted 11 years ago

“Hey cool kids, I would like to say I think you're all very hip, I stay warm at all times knowing you're still doing well. At night I think to myself what a great company you are, and by morning that feeling hasn't changed, Sweetdreams sweet princes. X”

Helpful Report

Posted 11 years ago

“What a great website, operated by passionate people. From purchase to delivery was a forgettable (read perfect, no issues) experience, even the confirmations will make you smile.”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews