Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was quickly dispatched, easy to pay for with a choice between Paypal, or credit/debit card. It arrived 2 days later, which was excellent for Standard Shipping. Would definitely recommend. They have a good sense of humour. I liked that.”

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Posted 11 years ago

“Fun to shop! Brilliant service! Quirky gifts! Thank you :)”

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Posted 11 years ago

“Can always find a gift for someone here no matter what the event!”

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Posted 11 years ago

“Easy to order & fast delivery. Would definately use again ????”

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Posted 11 years ago

“Excellent and efficient company to deal with. Good (and humorous) communication keeping you abreast of all the order steps,”

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Posted 11 years ago

“Gray communication, easy to order and fast delivery”

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Posted 11 years ago

“They are very Nice. My box came with No chashes!”

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Posted 11 years ago

“Super, unusual products - great for gifts - first class customer service, speedy delivery, superb packaging and fab emails. Love Firebox!”

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Posted 11 years ago

“Efficient ordering process, friendly communications and quick delivery.”

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Posted 11 years ago

“Great service, delivered quickly and the delivery service even txt to say they will be there that day can not faulter any thing.”

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Posted 11 years ago

“Superb! Great site with excellent communication and free fast delivery. I will definitely use again.”

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Posted 11 years ago

“I enjoyed receiving the amusing updates and like the overall Firebox ethos. I can tell you love the products as much as we do!”

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Posted 11 years ago

“Splendid stuff. Super speedy delivery, wonderfully witty emails, & a wee packet of sweeties to cheer me up! Highly recommended- I'll look here first in future.”

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Posted 11 years ago

“Ordered, confirmed and delivered. Quick and on time. What more could we ask? Only complaint I have is that my delivery wasn't brought to me by a rainbow unicorn smoking a cigar. I love it when a plan comes together.”

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Posted 11 years ago

“Firebox was easy to use, the website is easily navigated, the emails from their team are fantastic, incredible customer service. I love these guys.”

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Posted 11 years ago

“Best online store i have ever used. Will definitely shop here again”

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Posted 11 years ago

“Firebox, for all your fire and box needs... Seriously it's amazing, it even has real unicorn tears!”

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Posted 11 years ago

“excellent service product was as described and delivery was prompt”

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Posted 11 years ago

“Loved the shopping experience and the humor you add is priceless I also loved the treat packed with the order”

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Posted 11 years ago

“The experience of ordering through Firebox was a smooth and pleasurable one and I would do it again anytime. The delivery of my order was miles quicker than I was expecting as it arrived the next day even though I had selected standard delivery at checkout. Overall I am very happy with the whole experience and would happily use Firebox again.”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews