Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The feedback and updates from the Firefox team are hilarious”

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Posted 11 years ago

“From order to delivery was quick and efficient.....experience was good.”

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Posted 11 years ago

“Every communication put a smile on my face, unique customer service with quick delivery, thank you.”

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Posted 11 years ago

“I have always found firebox fun and good to order from,never had any problems”

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Posted 11 years ago

“If you like cool gadgets at a good price this is the site for you!”

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Posted 11 years ago

“Long-time customer and never disappointed in quality of service or variety of merchandise. Will never recommend to family in case they steal the ideas before I have a chance to purchase the gifts. This, by the way, is meant as a high form of praise for Firebox.”

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Posted 11 years ago

“As always Firebox delivered my order with grace, kindness and humour. On time, on point, spot on!”

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Posted 11 years ago

“Terrific and I love the confirmation mails. Customer support was most helpful.”

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Posted 11 years ago

“I ordered a thing, it was £30 less than anywhere else, it came quickly and worked. What's not to like?”

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Posted 11 years ago

“Great products, brilliant customer service and quick delivery. Highly recommended.”

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Posted 11 years ago

“Fantastic service from start to end, really seem to care about there customers”

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Posted 11 years ago

“Firebox is my favourite website. I love the range of products, they're funny, they're perfect presents and perfect if you're looking to treat yourself and cheer yourself up!”

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Posted 11 years ago

“great service and great product !”

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Posted 11 years ago

“Excellent service. Item dispatched shortly after order placed and delivered the following day. Could not fault anything about Firebox.”

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Posted 11 years ago

“Brilliant company lovely items but terrible delivery service, although that was out of firebox'a hands”

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Posted 11 years ago

“Firebox rocks! amazing service fromstarttofinish”

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Posted 11 years ago

“Fast delivery, delightful packaging as always, the extra goodies in the box always make me happy, the firebox emails always make me smile:). If there's ever an issue they are very helpful and happy to sort it out for you, I couldn't imagine going anywhere else to do present buying.”

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Posted 11 years ago

“Brilliant service and fantastic communication. I love the familiar, humorous tone of the emails. Will definitely be using again.”

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Posted 11 years ago

“Minimum five words, Yes use again.”

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Posted 11 years ago

“Splendid service. Product as advertised. Fast delivery. Highly recommended!”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews