Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FIREBOX are a friendly and professional bunch !”

Helpful Report

Posted 10 years ago

“Couldn't believe how quick the delivery was, very impressed. And I love my 'UNT' mug, it's brilliant being able to pretend I went to the University Of North Texas, and thus make people think I'm clever. It's maybe a little unfortunate that the 'C' shaped handle, being black, like the 'UNT' letters on the mug itself, can make it look like a certain rude word from some angles, but I feel sure that was nothing more than an accidental oversight in the design. These things happen. Oh, and our Twizz loved the free bang of Haribo sweeties they put in with it. Yes, we're Firebox fans now! Mick Magic (Knott End-On-Sea)”

Helpful Report

Posted 11 years ago

“Outstanding! Super-fast delivery (ordered on Tuesday, arrived Thursday). Comedy, interesting emails and fantastic service.”

Helpful Report

Posted 11 years ago

“Cool product!”

Helpful Report

Posted 11 years ago

“Loved the jokey emails. Would buy again just for those.Great ordering experience”

Helpful Report

Posted 11 years ago

“Don't hesitate too long because it's fast sold out because it's so much wanted.”

Helpful Report

Posted 11 years ago

“Great customer service. 1 box was damaged in transit. I called customer service with reference from yodel and had a replacement sent on next day delivery with no charge.”

Helpful Report

Posted 11 years ago

“Brilliant! Super fast and easy. Packaging was perfect and price is good! Communication works very well too! Outstanding!”

Helpful Report

Posted 11 years ago

“Very happy. my order arrived promptly and the content was yummers. the wrapping topped it for me!x”

Helpful Report

Posted 11 years ago

“Always amazing! Quick delivery even at Christmas! They sent me the wrong thing once and they refunded my money and didn't even ask for the item back. Any questions I have they always respond quick! Can't fault them at all!!”

Helpful Report

Posted 11 years ago

“Awesome. Best site for gift buying for anyone and everyone, and always love getting a pack of sweets with every order!”

Helpful Report

Posted 11 years ago

“Always a great experience! Firebox is definitely my favourite online retailer! Unique products and amazing gifts! Thanks Firebox!”

Helpful Report

Posted 11 years ago

“Great items that make for gifts that a bit more original. Fast, efficient service and emails that make me smile.”

Helpful Report

Posted 11 years ago

“Really good, all items came as expected and within delivery window. Packaging was a really nice touch too.”

Helpful Report

Posted 11 years ago

“Hello, It was of the best experiences with an online store. From the person i was in contact with, who was a complete professional, a great person and it was a pleasure to work with to the fun emails and documents i have received. Thank you for everything and keep it up!! Best regards, Marius”

Helpful Report

Posted 11 years ago

“Always refreshing getting one of Firebox's e-mails! I love them!”

Helpful Report

Posted 11 years ago

“Firebox superb! So much choice of must have loot that my wife's toys like her iron and things have got to go to make room”

Helpful Report

Posted 11 years ago

“Firebox are awesome, products are always great and delivered in good time :) they also give you free sweets, which is amazing”

Helpful Report

Posted 11 years ago

“great, fast service and quirky products. Would definitely recommend”

Helpful Report

Posted 11 years ago

“First class. Quick delivery and the best emails ever ????. Good work.”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews