Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value and service”

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Posted 10 years ago

“Perfect products, perfect service, products always arrive on time and nicely packaged, I would and often do recommend firebox to people I know who are looking for super cool gifts and gadgets.”

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Posted 10 years ago

“Great experience. Quirky emails that made me giggle everytime, very good and fast shipment (even earlier than expected), I love the items!”

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Posted 10 years ago

“Firebox is great. Ordering is so easy and quick and mine came earlier than expected, well packaged and with a lil extra kindness. Im definitely going to order from here again.”

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Posted 10 years ago

““Loved it, I'll be back...many times. Awesome products and the quirky emails give a gorgeous glowing feeling, and a smile to the face that all customer service should bring. Firebox, you rock, you beautiful little weirdos."”

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Posted 10 years ago

“I ordered two sets of head band ear phones as gifts. Unfortunately they were out of stock and one was required as a birthday gift. You forwarded one set direct to Eire at no extra charge. I was impressed by your willingness to help as much as possible. Thank you.”

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Posted 10 years ago

“Stupendous amounts of fun things that I can't help but throw money at”

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Posted 10 years ago

“What an awesome Web site! Would recommend these guys to everyone! Love the emails too!!”

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Posted 10 years ago

“Have always found Firebox to be brilliant, they have always delivered their items on time to me and they stock some of the coolest random-est things on the internet, absolutely love them so far.”

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Posted 10 years ago

“Excellent products, excellent gifts at reasonable prices. Easy to order, quick delivery & lovely communications. Would definitely order again & would recommend”

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Posted 10 years ago

“I love the satire, also my banana nite light is awesome!”

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Posted 10 years ago

“all way great services and the sweets in every box is all ways a winner in my book thank you firebox”

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Posted 10 years ago

“Everything I ordered was there on time and we'll packs for protection and they gave me a free pack of rainbow drops, I haven't had them in years. Thanks guys.”

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Posted 10 years ago

“Everything is perfect about them in my opinion, from the products to the customer service”

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Posted 10 years ago

“Easy website to navigate around, great communication with fun worded emails! Gifts I ordered were different and quirky, great service, well packaged what more do you want?!”

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Posted 10 years ago

“Excellent, just the thing I needed and delivered so quick no one need know I'd left it last minute!”

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Posted 10 years ago

“Well advised on delivery date and time excellent service cannot fault you”

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Posted 10 years ago

“Firebox was excellent. The website was very cleverly laid out and easy to navigate. After ordering I got some fun quirky emails to confirm my order with all of the hilarity you would expect from a website that sells period pants and giant man wipes. The parcel was delivered fairly quick within a super stylish box and lots of padding to keep e products safe. Firebox also has excellent after service, not plagueing you with mass marketing but keeping you in the know about your order. Excellent! You need to use this website!”

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Posted 10 years ago

“Great site, great sense of humor and problem free experience! Definitely recommend!”

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Posted 10 years ago

“Ordering was easy and my item was delivered as per instructions couldn't fault the service plus the site is choc a bloc with amazing unusual items,I will be back”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews