Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“first, i don't have a sense of humour, especially when spending money, so please don't be smart, firebox children. secondly, i should have read the product description fully. assuming the ghastly gnomes next door to be average size, i ordered what appeared to be an enormous gnomezilla to kill them, as in the picture. it arrived silently in a nice big, if worryingly light box. this was obviously inspired by the russian doll concept. nestling at the heart of a packing tomb was gnomezilla or more accurately, tiny nozilla. placed it in my garden and the next door gnomes fell about laughing, a particularly revolting one came through and peed on my intended destroyer. nozilla is going back to firebox to hopefully grow to something more fit for purpose.”

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Posted 11 years ago

We've popped over an email to get in touch with Colin to see what we can do.

Posted 11 years ago

“Fab products. Fast delivery - loved the lollipops. All good. Thank you !”

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Posted 11 years ago

“Delivery very fast”

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Posted 11 years ago

“I ordered a few different items as Christmas and birthday presents for family and friends. WGreat products, very reasonable prices and the best customer service I've experienced in a long time. Overall an easy enjoyable shopping experience.”

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Posted 11 years ago

“I was very excited to receive your box of goodies.............. I was definitely not disappointed! Many thanks.”

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Posted 11 years ago

“Great products and top class service!”

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Posted 11 years ago

“Loved all I have ordered”

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Posted 11 years ago

“waited from 11th november till 21st november did not arrive sent out on the11th nov 2014 when i phoned i was told out of stock, but it was sent”

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Posted 11 years ago

That definitely sounds confusing. We've gotten in touch with James to see what's happened and if he's received his parcel.

Posted 11 years ago

“I love Firebox products, they are unique and witty. I have never been disappointed as the products have always been of very good quality and delivered on time. You must have a look if you want to impress and dazzle your family and friends. There is something for everyone.”

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Posted 11 years ago

“Amazing friendly company. I asked silly questions and they were answered throughly and did make me feel like a silly blonde that I am. Great product and I would definitely return. Thank you so much xx”

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Posted 11 years ago

“The lovely firebox team, sent my order quickly, thanks firebox”

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Posted 11 years ago

“The products are very good. However I paid extra for their gift-wrapping service as I didn't want my friend to see what I had bought him. Unfortunately, they didn't provide this service, but they did charge me for it. I e-mailed them and they did refund me for the gift-wrapping. However, my friend has now seen his Christmas presents... which has kind of ruined our Christmas between us!”

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Posted 11 years ago

That doesn't sound great at all. We have been in touch with Rebecca about the gift-wrapping.

Posted 11 years ago

“I was extremely impressed with everything!”

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Posted 11 years ago

“I just love ordering from Firebox for the emails they send back, you are funny and quirky and actually make me feel you are shopping along with me...and I loved the lollypop you sent me well done guys”

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Posted 11 years ago

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Posted 11 years ago

“Now THIS is how to do shopping. When it comes to humorous gifts, the important thing is to be the first in your circle of friends/local chapter/prison deck to purchase it and I don't think anyone I know has come across the AWESOME hamster car I bought from Firebox. What's more, the whole buying experience was a hoot from start to finish to final feedback request. If your sense of humour is on the edge, like mine, buy something, anything, just to go through the process and give yourself a giggle. But the product was, seriously, mightily good too. Taking pleasurable purchasing up to 11.”

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Posted 11 years ago

“Probably the fastest shipping ive ever had lol It said it will take 4-5 days but it came within 2 days!”

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Posted 11 years ago

“Super pricing, free delivery, here on time and well packaged, excellent!”

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Posted 11 years ago

“I stumbled upon the Firebox website a couple of years ago and was intrigued with the range of unusual and unique items on offer. I have now ordered from them several times and recieved amazing products, excellent customer service and fast delivery. Have recommended to family and friends. Ps their marmite chocolate is to die for!! :-)”

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Posted 11 years ago

“Fast, excellent service - thank you”

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Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews