Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,744 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,744 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

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Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with my jumbo sized Pierre. And the emails between order and arrival were hilarious”

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Posted 6 years ago

Hey friend! Thank you so much for being amazing and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“Firebox ... always a 5 star rating. Excellent choice of unique gifts”

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Posted 6 years ago

Maria! Thank you so much for being such a good noodle and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“Fan Firebox Tastic! Can’t beat customer service and product range.”

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Posted 6 years ago

Karla! You're amazeballs 😍 Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 Firebox

Posted 6 years ago

“Happy with service, order arrived as expected.”

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Posted 6 years ago

Hey there friend, Thank you so much for being so awesome and taking time out of your day to review us and give us such an excellent rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 Firebox

Posted 6 years ago

“Great and quirky products! My go-to website when I need an original gift”

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Posted 6 years ago

Hey there friend, Thank you so much for being awesome and taking time out of your day to review us and give us such a fabulous rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 Firebox

Posted 6 years ago

“Brilliant - great service, fabulous unusual presents that result in good conversations!!”

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Posted 6 years ago

Sally! Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 Firebox

Posted 6 years ago

“Easy to deal with & quick delivery”

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Posted 6 years ago

Hey there Steven, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 Firebox

Posted 6 years ago

“i love fire bix products! I recently ordered a cup that arrived with a chip. I sent an email about it and their customer care team immeditely got back to me and sent me a brand new one once it was back in stock. So impressed with their service xxx”

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Posted 6 years ago

Hey Aoife, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 Firebox

Posted 6 years ago

“Had tons of problems with the delivery (due to the delivery company, not Firebox) but the customer service was great. My family + friends loved the gifts”

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Posted 6 years ago

Hey you, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. We are so glad we could help rectify the mishaps you experienced. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“Quality stuff, quality designs, quality humour”

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Posted 6 years ago

Hey stranger, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏

Posted 6 years ago

“Great secret Santa gift highly recommended!!!!!!! Will buy again next year or even sooner.”

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Posted 6 years ago

Hey Bailey, Thank you so much for taking the time to review us and give us a fantastic rating - you're amazeballs! We have more mystery boxes in store this year - watch this space! Firebox

Posted 6 years ago

“The delivery was super speedy and with tracking. There was a slight issue with one of the items on arrival but customer service was excellent and a replacement sent out without any bother. Would thoroughly recommend purely on customer service alone.”

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Posted 6 years ago

Hey friend, Thank you for taking the time to review us and give us such a phenomenal rating. You're awesome! We're glad we could help with the mishap you experienced - we are always happy to help! Looking forward to seeing you back on the site for more awesome stuff 😄 Firebox

Posted 6 years ago

“Came in on time and products are nice! thanks!”

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Posted 6 years ago

Hey there Martijn, Thank you so much for being awesome and taking time out of your day to review us and give us such a fantastic rating. Your Firebox experience as well as your feedback about it, is very valuable to us and we are overjoyed its been the #giftgasm experience we wanted to provide. Looking forward to seeing you back very soon, for more 😏 Firebox

Posted 6 years ago

“Ordered some Christmas gifts and they were so unique and fun. Very well received, the company were easy to deal with also.”

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Posted 6 years ago

Hey friend, Thank you for taking the time to review us and give us a solid rating. You're awesome. Glad to hear your Christmas was full of #giftgasms 😄 See you back very soon, for more fun 😉 Firebox

Posted 6 years ago

“Great for Secret santa when you are unsure as what to buy. contents were well worth the value i paid. quick delivery and "Crap" wrap was a fantastic option as always”

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Posted 6 years ago

Hey friend, Thank you for taking the time to review us and give us a solid rating. You're awesome! Glad to hear your Christmas was full of #giftgasms 😄 See you back very soon 😉 Firebox

Posted 6 years ago

“Great products, great service.”

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Posted 6 years ago

Hey Alice, Thank you for taking the time to review us and give us an excellent rating. You're even greater! See you back very soon 😉 Firebox

Posted 6 years ago

“Everything is very cool and I alway check to fancy to buy or buy for my family or friend a presents etc to good keep up”

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Posted 6 years ago

Hey friend, Thank you for taking the time to review us and give us a solid rating. You're awesome. See you back very soon, for more 😉 Firebox

Posted 6 years ago

“It was great. You have many things on the website that are cheaper than buying it from stores.”

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Posted 6 years ago

Hey Tsvetelina, You're awesome! Thank you for taking the time to review us a give us a fantastic rating. We love you. See you back very soon, for more 😏 Firebox

Posted 6 years ago

“Great service very speedy”

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Posted 6 years ago

Hey Jutta, You're great! Thank you for taking the time to review us a give us a fantastic rating. We love you. See you back very soon, for more 😏 Firebox

Posted 6 years ago

“It’s fun to buy, great to receive from Firebox and simple to order”

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Posted 6 years ago

Hey Ian, You're awesome! Thank you for taking the time to review us a give us a fantastic rating. We love you. See you back very soon, for more 😏 Firebox

Posted 6 years ago

Firebox is rated 4.4 based on 4,744 reviews