Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly communication and great range of weird and wonderful products!”

Helpful Report

Posted 11 years ago

“It came really quick, and the overall item was excellent. Thank you very much”

Helpful Report

Posted 11 years ago

“I thought all in all it was really good, except the fact I had no confirmation email telling me I have purchased my product but I phone up customer service and they were very kind and friendly and sent me another email instead”

Helpful Report

Posted 11 years ago

Helpful Report

Posted 11 years ago

Helpful Report

Posted 11 years ago

“Always a pleasure purchasing from firebox .”

Helpful Report

Posted 11 years ago

“10/10 would fire box again”

Helpful Report

Posted 11 years ago

“I enjoy shopping with Firebox. You are dealt with good humor at every stage. The products are very good.”

Helpful Report

Posted 11 years ago

“Customer service = impeccable. Besides the package taking longer than I would've liked to arrive, Firebox is perfect!!”

Helpful Report

Posted 11 years ago

“Awesome as always! :)”

Helpful Report

Posted 11 years ago

“Very good! Quick delivery, good product descriptions”

Helpful Report

Posted 11 years ago

“The unique, quirky and fabulous customer service was so impressive I shared it with my colleagues and managers, we work in an executive complaints dept and this brought a smile to many faces and I've no doubt many more customers. Loved, loved, loved this experience!!”

Helpful Report

Posted 11 years ago

“Payment: easy. Packaging: secure. Products: amazing. Delivery: quick. Free gift: tasty.”

Helpful Report

Posted 11 years ago

“The website is amazing. They have a brilliant rappor with customers. All items are quickly and efficiently posted. Could not recommend enough to people!”

Helpful Report

Posted 11 years ago

“Very pleased with quick service. Item good quality . Will shop with Firebox again.”

Helpful Report

Posted 11 years ago

“Brilliant - as always! Firebox is like a querky relative which turns up with coolest stuff on your birthday! Love it!!!”

Helpful Report

Posted 11 years ago

“Excellent service, fast delivery, very pleased with my ordered items.”

Helpful Report

Posted 11 years ago

“Super fast delivery. I've bought this as a gift so it's not been opened yet. But I'm sure it'll be fantastic as always!! Thanks.”

Helpful Report

Posted 11 years ago

“Really, really pleased with Firebox and will definitely be ordering from them again! Their customer service is excellent, responding to emails within minutes (very funny emails too). I got free, standard, 2-5 working days delivery and my order ended up arriving the NEXT DAY!! Everything was packaged carefully and properly and they even threw in a bag of sweets too!”

Helpful Report

Posted 11 years ago

“Everything about Firebox has been brilliant for me so far!! Very happy! :D”

Helpful Report

Posted 11 years ago

Firebox is rated 4.4 based on 4,743 reviews