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Firebox Reviews

4.4 Rating 4,743 Reviews
84 %
of reviewers recommend Firebox
4.4
Based on 4,743 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
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Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Anonymous
Anonymous  // 01/01/2019
Friendly communication and great range of weird and wonderful products!
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Posted 11 years ago
It came really quick, and the overall item was excellent. Thank you very much
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Posted 11 years ago
I thought all in all it was really good, except the fact I had no confirmation email telling me I have purchased my product but I phone up customer service and they were very kind and friendly and sent me another email instead
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Posted 11 years ago
I thought all in all it was really good, except the fact I had no confirmation email telling me I have purchased my product but I phone up customer service and they were very kind and friendly and sent me another email instead
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Posted 11 years ago
I thought all in all it was really good, except the fact I had no confirmation email telling me I have purchased my product but I phone up customer service and they were very kind and friendly and sent me another email instead
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Posted 11 years ago
Always a pleasure purchasing from firebox .
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Posted 11 years ago
10/10 would fire box again
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Posted 11 years ago
I enjoy shopping with Firebox. You are dealt with good humor at every stage. The products are very good.
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Posted 11 years ago
Customer service = impeccable. Besides the package taking longer than I would've liked to arrive, Firebox is perfect!!
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Posted 11 years ago
Awesome as always! :)
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Posted 11 years ago
Very good! Quick delivery, good product descriptions
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Posted 11 years ago
The unique, quirky and fabulous customer service was so impressive I shared it with my colleagues and managers, we work in an executive complaints dept and this brought a smile to many faces and I've no doubt many more customers. Loved, loved, loved this experience!!
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Posted 11 years ago
Payment: easy. Packaging: secure. Products: amazing. Delivery: quick. Free gift: tasty.
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Posted 11 years ago
The website is amazing. They have a brilliant rappor with customers. All items are quickly and efficiently posted. Could not recommend enough to people!
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Posted 11 years ago
Very pleased with quick service. Item good quality . Will shop with Firebox again.
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Posted 11 years ago
Brilliant - as always! Firebox is like a querky relative which turns up with coolest stuff on your birthday! Love it!!!
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Posted 11 years ago
Excellent service, fast delivery, very pleased with my ordered items.
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Posted 11 years ago
Super fast delivery. I've bought this as a gift so it's not been opened yet. But I'm sure it'll be fantastic as always!! Thanks.
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Posted 11 years ago
Really, really pleased with Firebox and will definitely be ordering from them again! Their customer service is excellent, responding to emails within minutes (very funny emails too). I got free, standard, 2-5 working days delivery and my order ended up arriving the NEXT DAY!! Everything was packaged carefully and properly and they even threw in a bag of sweets too!
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Posted 11 years ago
Everything about Firebox has been brilliant for me so far!! Very happy! :D
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Posted 11 years ago
Firebox is rated 4.4 based on 4,743 reviews