Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,743 Reviews

84 %

of reviewers recommend Firebox

4.4

Based on 4,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

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Firebox 1 star review on 20th August 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always had a positive experience with Firebox. An item did arrive damaged in transit but issue was quickly resolved and a new one arrived the next day. Brilliant service”

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Posted 10 years ago

“Brilliant! My gifts arrived so quickly and in cool packaging and were packed and protected beautifully :-)”

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Posted 10 years ago

“Start to finish, I had a perfect online shopping experience. Well presented website, good (and witty) communication, tracked shipping, on time delivery, perfect product.”

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Posted 10 years ago

“Speedy delivery. Well packed. Amazing products. You'll find something for everyone. Will definitely shop with Firebox again.”

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Posted 10 years ago

“It came really quickly and that's a plus because I'm rather impatient. I ordered it on the 16th in the evening and it came on the 18th! Yes! Although I wasn't happy with the product, there is not a bad word to be said about Firebox; love it!”

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Posted 10 years ago

“Purchased the item at an excellent price and it was delivered almost immediately. The overall service from Firebox couldn't be bettered. I will definitely use them again.”

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Posted 10 years ago

“Great fun for all.”

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Posted 10 years ago

“Awesome stuff, quick delivery - super happy!”

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Posted 10 years ago

“Service great. Fast and efficient. e mails hilarious, very clever”

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Posted 10 years ago

“Everything I ordered was as expected and delivered when said it would be. Very good process and I really love the different items they have.”

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Posted 10 years ago

“Super speedy delivery, can't think where else I'd find stuff as unusual as this. Always my first stop for unusual and amusing gifts.”

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Posted 10 years ago

“I pre-ordered the item as it was out of stock and it arrived in plenty of time for Christmas”

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Posted 10 years ago

“I order the mystery gadget box, wow firebox excelled themselves, the box didn't need to be wrapped as the packaging had large question marks on the box which my son loved, additionally the contents was good quality and above expectation, my son loved it and I would highly recommend, my son is 18 and has already asked for one for his birthday , well done”

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Posted 10 years ago

“Flawless service and products, always”

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Posted 10 years ago

“Website is easy to navigate and use. Have great products and delivery was fast.”

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Posted 10 years ago

“Fantastic! Will definitely use Firebox again.”

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Posted 10 years ago

“Always a treat to buy & receive goods from firebox. Excellent service & correspondence”

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Posted 10 years ago

“your just a fab company to be a customer of. Thankyou”

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Posted 10 years ago

“Every purchase I've made from firebox has been fantastic and I love their sense of humour!”

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Posted 10 years ago

“Really great. Busy Xmas time. Ordered pm. Arrived the next am. Less than 24hrs I couldn't believe it! Flexible delivery staff too :-)”

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Posted 10 years ago

Firebox is rated 4.4 based on 4,743 reviews